Bastianello
4.1/5
★
based on 8 reviews
Contact Bastianello
| Address : | Via Borgogna, 5, 20122 Milano MI, Italy |
| Phone : | 📞 +97979 |
| Website : | https://www.bastianello.com/milanoviaborgogna/ |
| Categories : | |
| City : | Milano |
| Description : | Opulent operation with artful cakes, espresso & gelato in an elegant room with chandeliers. |
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Rosa H. on Google
★ ★ ★ ★ ★ Stopped for a light snack and was charged for a four course meal!
I understand that a city like Milan is bound to be pricier than most but this was out of hand. They sat us down on some cheap looking seating and didn’t offer us a menu or explain how the service worked; when I asked for a menu they blamed its absence on covid. Not even a QR code to access one on our phones. I suppose this was convenient for them as that way customers are unaware of the price before ordering. We got a small ice cream which was detailed to be €3.50 above the gelateria. We were then charged €8.50. Maybe they should consider letting customers know it costs €5 to have your measly 2 scoops of ice cream thrown in a glass cup. The staff was obnoxious and condescending. Also, they were incredibly unhelpful in assisting us with one of our party members lactose intolerance! They told us that the gelato was dairy free and yet our friend has suffered severe indigestion, which is his typical reaction to dairy. Overall, AVOID AT ALL COSTS!
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Gabriele Dini Ciacci on Google
★ ★ ★ ★ ★ Low quality for the price and for Italian standards. You may find much better place around, in particular regarding patisserie, that instead should be their strong point given the name.
Lot of personnel, but not nice one. Just try your luck with another place or overpay averagely low quality here for sure.
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Fashion_ Rice on Google
★ ★ ★ ★ ★ Milan is a funny place. All the restaurant are not located closed to each other.
Just randomly stubble to this place, asked for a menu, it’s all coffee and little bite. The staff was friendly enough and tell me the pasta menu changes daily, so she introduced couple.
Picked the seafood pasta, 20 EUR. Not 100% worth it, but it’s not bad. For my personal taste it’s a little salty, again, not sure that was entirely come from the seafood or it was the chef heavy handed with the salt.
The places is very chilled, come for a easy bite is what you would come for
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Nata_lie Nat on Google
★ ★ ★ ★ ★ Five stars for the beauty of the place and the atmosphere that you can observe of clients employing the place, waitresses rushing to bring the food, barmen to make coffees.
Service good. Technically they did all correct but emotionally I had the feeling to be like “ faster to order,next one”. It’s a terrible feeling considering the price you are paying. Moreover, we asked for menu, but the waitress wanted to show her knowledge of knowing the Menü and she told us everything. Which is good. Then we asked the wine list and once agin she started to mention wines. Then I expressed what taste I would like that the wine has and the waitress suggested one. After that I told her I don’t know this one. How much is per glass. The answer was six euros. And she brought to taste it a little bit.
Pasta was delicious.
So the service Is professional. They also offer my some home made chips for the waiting time and two mini bruschettas. I didn’t try it. Didn’t have time.
Why two starts. Because the wine costed ten euros in the bill. Bad communication or to get money from the client?!-.- not a problem to pay. The principle of the lie.
Good service.
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Steve Martini on Google
★ ★ ★ ★ ★ My friend recommended Bastianello for the Gelato, I've never tasted a Gelato that was as good as this. I tried different flavors but the rum/raisin was my favorite. The prixe was very reasonable and they also make a really good cappuccino.
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Haider Al Abdulaal on Google
★ ★ ★ ★ ★ a bit overated place; coffee is sub-average compared to what can you get in Milan. Wide selection of deserts, tarts & sweets but nothing that wow you to give it above 3 stars compared to what would you expect in Milan.Not sure what is luxurious about this place! You better off paying your cash somewhere else.
One more thing, glasses & cups smell awful; one of the worst glasses smell I ever seen ... Please, clean them with soap
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Carlo Filippo Pezzoli on Google
★ ★ ★ ★ ★ Here what I have taste and felt.
- Shortcrust pastry apricot: shortcrust pastry too light flavor, little personality; aroma of the butter too too light; also other aromas such as lemon peel completely absent, as well as a little salt to balance the sugar. Disappointed. Apricot jam has the right balance with a slight pleasant note of acidity but still miss the wow factor. For the quantity ( almost a mono positions) and above all the quality, 12 € absolutely it worth it. Very disappointing. 1.5 / 5
- Cream horns: cream horns not fresh, one of them had the refrigerator taste. Filled with too little cream compared to the pastry which is too abundant. Disappointing here too. 2/5
- shortcrust pastry with custard cream wild strawberries and raspberries: fresh, but especially from the custard cream I was expecting more. 4/5
- Chocolate bignè : fresh product, very very traditional. Good chocolate flavor but with slightly flat aromatic notes, miss the wow thing. however well done. 4/5
2.87 / 5 = 5.75 / 10
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Gozde U. on Google
★ ★ ★ ★ ★ Very nice decoration. But very expensive and low quality. A small dessert (in my photos) 21 euros. For a fantastic lunch (2 porsions fresh Italian pasta) we paid this amount in a different restaurant. Seriously this is not OK. ??
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