Autostradale Viaggi

Name: Autostradale Viaggi
Address: Piazza Castello, 1, 20121 Milano MI, Italy, Milano, Italia

2.3/5 ★ based on 8 reviews

Contact Autostradale Viaggi

Address :	Piazza Castello, 1, 20121 Milano MI, Italy
Phone :	📞 +989
Website :	http://www.autostradaleviaggi.com/
Categories :	Travel agency , Sightseeing tour agency , Bus ticket agency , Bus tour agency ,
City :	Milano

Piazza Castello, 1, 20121 Milano MI, Italy

Best Travel agency in Italia

A	A Taylor on Google ★ ★ ★ ★ ★ DO NOT BOOK with this company. False advertising....we booked to leave out of Duomo only to be told a car will pick us up and take us to the next stop, but they made us walk almost 30 mins away! Then on the return they dropped us off in Cairoli instead of the Duomo area...another 30 min walk to hotel with our young kids and senior parent, no apologies, nothing! Tried to get my mom on an earlier bus, I was at the bus and my mom was walking towards the bud, the driver said he wasn't waiting and left! Also, no WiFi and no coupon books given as promised on their website either. Use another company for your Serravalle Outlet transfer.
A	Antal Tamás Schuszter on Google ★ ★ ★ ★ ★ They sold us not valid tickets at the Malpensa Airport. We could travel to the centrale railway-station, but if we wanted to go back to the Airport they said, that the tickets are not valid. This happened in 25. Okt. 2017 and the tickets were valid till 04. Aug. 2015. Avoid this company!!!
E	Elena “Aliona” Shumskaya on Google ★ ★ ★ ★ ★ Avode this company. Autostradale Viaggi have no customer care values and no decency in their practices. Go with anyone also, on your own, but not with them. We tried them in September 2017 in Milan. We found their booklet at our hotel and decided to book a day trip. Apparently their website is not working properly. Their website charged us for the trip but didn’t give us a confirmation! Because of that we lost the trip, the money ($260) and precious vacation time. We went to their office and were ignored by their male representative. We contacted the manager, and all we got from their manager (or the owner??) Ombretta Rossi was an email with an attitude and blame on ourselves. Interestingly enough we’ve met people who told us about the similar experience with this company, the Autostradale Viaggi!! Stay away from this company.
A	Andrea Facci on Google ★ ★ ★ ★ ★ Customer care not available on weekends!! I bought a ticket on line, got charged, but did not receive the ticket. The ticket was bought on Saturday to travel on Monday and the customer care came back to me only the following Thursday. Be aware of buying tickets online as the website fails - it happens to me twice the last year.
H	Home AN on Google ★ ★ ★ ★ ★ Used this service in December. The bus departed 30-40 minutes late from scheduled time. We were waiting at the bus stop that was originally mentioned in the booking and at the end, they took us 30 minutes walk, in 1 degree cold, to the real bus stop!!!!!! They could have informed beforehand from really where bus planned to go.
C	Cole Slaw on Google ★ ★ ★ ★ ★ Why do you advertise WIFI on your bus if it doesnt work! WHAT A SCAM!
G	Gustavo Betances on Google ★ ★ ★ ★ ★ WORST SERVICE EVER. So I bought a ticket in the bus office for the next day. Ask them from where does the bus departed, they gave me a map with the place marked (pretty good) went there an hour before the bus goes out, double check with other drivers and they told me I was in the right place, bus never arrived, needed to buy another bus ticket from another company, ask for a refund and they told me the bus left on time, even after I send them a pic of me waiting in the place the told me. Totally irresponsible. NEVER AGAIN.
n	nory milad on Google ★ ★ ★ ★ ★ Avoid this company. Paid two tickets online for 40 Euro. Got charged but no tickets were issued. Just lost my money. No cooperation. Edit: I went to their office on Saturday morning before the trip and they issued me tickets. I am giving 3 stars as no one replied to my email. I had to go there myself.