AutoOne - Car Sales & Rental
4.5/5
★
based on 8 reviews
Contact AutoOne - Car Sales & Rental
| Address : | Via Provinciale Vigne Sant'Antonio, 110, 80058 Torre Annunziata NA, Italy |
| Phone : | 📞 +988897 |
| Postal code : | 80058 |
| Website : | https://autoone.it/offerte-vendita-auto/ |
| Categories : | |
| City : | Torre Annunziata |
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Dom Saputo (L' Americano) on Google
★ ★ ★ ★ ★ Very excellent service, and professional. Rita, Susi, DR. Maurizio , we will be back thank you.
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T. O. on Google
★ ★ ★ ★ ★ Good experience. No problems. No problem to recommend, and when we come back to Pompeii, we know where to go.
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Durk Van wieren on Google
★ ★ ★ ★ ★ I've rented a car at AutoOne this summer. After picking up the vehicle it appeared the windscreen washer fluid tank was empty. A few kilometres later a warning on the dashboard that the left front tire had low pressure. The obviously did not precheck the vehicle. Went back and these problems were solved. After switching on the light in a tunnel a warning appeared that the license plate lighting did not work. These were only the small - annoying - problems. Biggest problem was that the car did not want to start during the afternoon of the 2nd day (warning: anti-theft system). A technician was sent to the campsite and almost immediately opened the upholstery and checked the cables underneath. I could clearly see that there has been a problem before. They obviously gave me a problem car for rent. A 2nd technician also tried for 2 hours and could not repair the problem. Since it was almost end of the day they told me that I would get a replacement car during the next day (not immediately). I contacted AutoOne and told them that we did not need a car any more for the 3rd day. We had to change our plans since we could not use the car during the afternoon and evening of the 2nd day. Although I was only able to use the car for a day and a few hours, AutoOne gave me a crappie car with problems which caused a lot of inconvenience, they charged me for two full days. I've protested, but no response. Absolutely not customer friendly!
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dtom on Google
★ ★ ★ ★ ★ very good car rental, we received a brand new golf 2021 instead of a smart and vhad a very good time! susi was very friendly and forethecoming and everythwas great!
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françois bailly on Google
★ ★ ★ ★ ★ First, you don't get a shuttle (so you walk a lot). Two, they don't accept all credit card (so you have to pay for a second driver with a good one). Third, they charge you for scratches which never exist. The Italian way. Stealers Run away (quickly !)
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Magda Tritto on Google
★ ★ ★ ★ ★ Great place to rent a car for a week and great stuff! Susy is the best! Nice, friendly and ready to help if she can! Will definitely come back if we need to rent another car, they are the best in terms of quality/price and easy to reach from Naples!
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Ali Hamsis on Google
★ ★ ★ ★ ★ The Hotel set us up with the reservation for a same day pick-up when everything else was fully booked. Rita and Giovanni was very welcoming and service minded. We got a 125cc for 40€ for 24hours, insurance included. Sure, if you hustle you got probably find something a few euros cheaper, but their professionalism made us feel safe. Both pick-up and drop-off was very smooth.
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Ben Hofman on Google
★ ★ ★ ★ ★ tried to rent a car from Malpensa in Italy.
NEVER TOUCH THIS COMPANY - DO NOT RENT A CAR FROM THEM OR EVEN CONSIDER THEM
Cant be bothered to write the list of things that went wrong.
1. Place looked like a scam - no sign up, carpark in a run down shack off site
2. Wanted to take a €700 deposit and hold onto it for 30 DAYS?!!?! (NO WAY)
3. The guy started calling AMEX from his MOBILE(!!??!) - no work phone line...and wanted to ask them for authorisation on my card.
4. To get to them they dont even have their own shuttle. Had to call and wait for 40 minutes for some random guy to come both ways
Ended up not even renting from them - would not take the risk...STAY CLEAR!!
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