ATAC Ticket Office

2.1/5 based on 8 reviews

Contact ATAC Ticket Office

Address :

Piazza dei Cinquecento, 48, 00185 Roma RM, Italy

Website : https://www.atac.roma.it/utility/canali-di-vendita/biglietterie
Categories :
City : Roma

Piazza dei Cinquecento, 48, 00185 Roma RM, Italy
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dario ddl on Google

You can't buy the tickets on the bus, tickets automated machine are not always reachable and cannot accept credit or debit card. We bought the 24hrs tickets and during the day, we waited one hour for a bus that never comes, nobody knows why. The buses are always crowded and ticket validation inside are sometimes not working. The worst service in Europe! I would like to make zero in this review. How can a foreigner can evaluate such a bad performance? We have one of the most beautiful city in the world and this service is awful!
H
Hang Nguyen on Google

Very very very bad service! The lady S. Tiziana (who usually sits on the left) behaves like a street thief. I think her mom needs to educate her better (I hope she doesn’t have children yet, if not, poor them!) She teared my application form as soon as I told her that I’m waiting for la residenza (as I need it to apply for student ticket). This manner is not “unprofessional”, it’s uneducated! Poor her!
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Luna Nguyen on Google

Very very very bad. The officer S. Tiziana (the lady who usually sits on the left) behaves like a street thief. I think her mom needs to educate her on how to behave in society better. I’m sure she’s not ready at all to be a mom (even if she already has kids, poor them!) She teared my application form as soon as I told her that I’m waiting for la residenza (which I need to have it to apply for student ticket). This is not “unprofessional”, this is “not educated”. Poor her!
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Zahra Toosi on Google

Literally the worst terminal experience i had, and I've grown up and travelled in Asia. Information counters give you wrong directions and the actual office for retrieving your atac card is underground in a super remote corner, for which you also have to stand in line for 15 minutes.
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Jeff Blakely on Google

Be careful of cash only sale of expired metro passes.
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mariusgrid on Google

The only way to buy a ticket for Metro is to wait on a biiiiig line. There are no vending machines. Only two ppl. selling tickets on the main tain station of Rome. Unbelievable!
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Max S on Google

this is the only place in Rome where you can buy tickets with credit card... you need to wait in queue about 10-15 minutes with 25 people at dirty and smelly underground...Really? In 21st century I can’t buy tickets with card at the one of touristic place in the world? Look at Milan ATM (public transport company) they made app, where you can buy and validate tickets online. By the way, in Rome most terrible public transport I have ever seen: buses and trams dirty, drivers are crazy, big delays etc.
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Francesco Vella on Google

Impossibile to find on your own, so I will help you out: coming in from the main entrance (the one that has all the bus stops in front of it), go directly down the stairs. You will then have to go to your left down another floor, down to the metro. There, to your left, will be the ticket office. There is unfortunately no signs to direct you there anywhere in the station, so i hope these instructions are helpful to anyone in termini for the first time.

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