Unieuro Roma Boccea

Quality stuffs but sometimes needs more staffs to help the numerous clients!

Helpful and effeciant, had what I wanted and helped me get 20€ off using the app

Good value, nice staff

Location a bit difficult to reach. Service is ok and I found what I was looking for.

A big mall to buy electronics: phones, cameras, radios, DVD players, smart TVs, batteries, phone accessories, watches, Bicycles, scooters, camera accessories, drones, smart devices at affordable prices. A trial will convince you.

Lots of electronic products, decent selection of different brands. Also have some interesting seasonal items. Was there today and the customer service was good, very helpful.

On 17th February 2020 I visited the shop in Rome, Via Beverino: it was 9.35 in the morning, the shop had just opened and notwithstanding it was almost empty of customers, the staff was really rude and unpolite. First I asked the girl behind the desk of mobile phones if she could help me (I was looking for a phone), but she told me "no" without staring me, and doing all her best not to cross my eyes (she was labelling and putting in order some boxes). Then I tried to formulate the same request to another employee, a boy, and he replied that the girl at the desk counter, could satisfy my request: it was a pity that the girl he was mentioning was the same who had given to me such a poor attention!! After having spent adding five minutes with no one who cared me (many of the staff went to and fro the shop, in the meanwhile) I preferred to go out the shop. Before leaving it, I complained myself with the girl at the cash counter: she tried to be kind with me, offering to help me, but I was a bag of nerves not to have been considered. Just an advice to Unieuro: be polite and kind with your customers, take care of them, it's not a good idea let them go away angry, it's the worst think you could do, especially when the shop is EMPTY. You have lost me as client. Il 17 febbraio 2020 ho visitato il negozio Unieuro di Roma in Via Beverino erano le 9:35 del mattino e nonostante il negozio quasi vuoto di clienti lo staff è stato scortese. All'inizio ho chiesto alla ragazza dietro il banco dei telefoni cellulari se poteva aiutarmi (stavo cercando un telefono), ma lei mi ha detto "no" senza guardarmi e facendo del suo meglio per non incrociare il mio sguardo. Quindi ho formulato la stessa richiesta ad un altro impiegato, un ragazzo che ha detto che la ragazza al bancone poteva soddisfarla: peccato si trattasse della stessa che mi aveva dedicato così poca attenzione!! Dopo aver trascorso altri cinque minuti senza essere degnata di attenzione (nel frattempo molti dello staff andavano avanti ed indietro nel negozio) ho preferito andarmene, non prima di essermi lamentata con la ragazza alla cassa, che ha cercato di essere gentile, offrendomi aiuto, ma ero molto arrabbiata per non essere stata considerata dal resto dello staff. Solo un consiglio a Unieuro: siate gentili con i vostri clienti ed abbiatene cura, non è una buona idea lasciarli uscire arrabbiati, è la cosa peggiore che possiate fare, specialmente con il negozio vuoto. Mi avete perso come cliente

Average service; not much variety of goods..