Trastevere Garibaldy Suite

Средненько

Lugar comodo, limpio y muy acogedor

Excelente lugar.muy cómodo limpió y buena atención

El departamento estaba limpio y bien ubicado, el precio original se me hizo accesible, aunque se encarece con todos los extras que cobran (tarifa de limpieza e impuesto municipal). El sofá cama se veía sucio y olía bastante feo, creo que deberían de lavarlo antes de volverlo a rentar.

The apartment is situated just next to the Carabinieri Station, and close by nice restaurants in Trastevere. At first sight it looks just like the right place to stay for the convenient location, the photos showed a very clean and comfortable site, and for the advertised amenities like, wi-fi, air conditioning, etc. Unfortunately, the reality was other, and we were very disappointed. When we asked how to control the air conditioner we where told that the apartment was very cool, but Alex (in a hurry) gave us an explanation of how to turn the air conditioning on and set the temperature control. He left, and the air conditioning never turned on. The apartment is located on a busy street, and is located right next to a parking (garage) that has a heavy metal door that was constantly in use throughout the night, it was so noisy during the night that it was impossible to sleep with the window open. We called our host to have him fix the air conditioning situation and only then we where told that it was a central a/c, and that it could only be turned on by the owner, and that we have to wait to the next day, still insisting that “fortunately” the apartment was very cool, when it really wasn’t and it was very warm in Rome and had already been for some days. The next day he came up with another story, Alex told us that the owner agreed to turn on the a/c but during the day, but just to refresh the apartment. Finally, we convinced him that we needed the a/c to keep the noise down and to cool down the apartment… was it too much to ask for a good night’s sleep, and to get what you pay for? Finally they turned the a/c on from 10pm to 4am, still arguing that the apartment was very “cool” although we repeatedly told him that it was not. This was not a communication problem. One of us speaks fluent Italian, having lived in Perugia for more than 40 years. Dear Garibaldy Suite owner, we are the client, and we decide if the place is or is not “cool”, we are entitled to decide if we use the a/c or not, because we paid for that convenience. Please don’t advertise things that are you are not willing, or simply will not provide. Your attitude was disconsiderate and patronizing. In addition, don’t forget that the bathroom needs to be cleaned urgently, the toilet has grime stains that makes it very repulsive. This is not a cheap apartment, as a matter of fact it was more expensive than any other we rented during our stay, and the least that we expected was the decency of getting the value that we had paid for, a clean, quiet apartment, with a functional air conditioning system.

As soon as we walked in a strong smell of damp hit you, asked about working aircon & tells us its on a main building timer! off at 12am on at 1pm OMG!. 35c during the day... the suite was nice at some point but the ball has been dropped an long time ago... Damp on walls behind sofabed, Kitchen area & bathroom walls/ceiling & cobb webs everywhere, months of dust on skirting boards picture frames etc electrical issues with cooker and hairdryer, too much power and trips the system so we couldn't use them, a dangerous lead on the iron. 40 EUROS extra charge to clean! After 4 days she then only make a bed and put 4 towels out. the most shocking thing was the mattress full of blood stains...