Ristorante Pizzeria La Fenice
4.1/5
★
based on 8 reviews
Contact Ristorante Pizzeria La Fenice
| Address : | Via G. Matteotti, 81, 40053 Valsamoggia BO, Italy |
| Phone : | 📞 +998 |
| Postal code : | 40053 |
| Website : | https://www.lafenicebazzano.it/ |
| Categories : | |
| City : | Valsamoggia |
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Sara on Google
★ ★ ★ ★ ★ Ho chiamato alle 18:30 per ordinare due pizze per la sera, una normale ed una senza glutine.
Mi sono state consegnate le pizze, due normali!
Chiamo per dire che c’è stato un errore e nulla, mi risponde chi prende le pizze al quanto arrogante e maleducato, mi dice che assolutamente lui non sbaglia mai e che io non ho detto senza glutine.
Tralasciando l’educazione che dovrebbe esserci quando un cliente chiama, non si scherza con un problema così, sono celiaca e non posso assumere glutine, se chiedo una pizza senza glutine è perché ho un problema, e non mi scordo di menzionarlo.
Mi dispiace ma sicuro hanno perso una cliente!
Se chiedete pizze senza glutine state attenti!!!
 I called at 6:30 pm to order two pizzas for the evening, one regular and one gluten-free.
The pizzas were delivered to me, two normal ones!
I call to say that there was a mistake and nothing, the person who takes the pizzas replies as arrogant and rude, he tells me that absolutely he is never wrong and that I did not say gluten-free.
Leaving aside the education that should be there when a customer calls, you don't mess with a problem like this, I'm celiac and I can't take gluten, if I ask for a gluten-free pizza it's because I have a problem, and I don't forget to mention it.
I'm sorry but sure they lost a customer!
If you ask for gluten-free pizzas, be careful !!!
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Fiorenza Suffritti on Google
★ ★ ★ ★ ★ Ho pensato molto prima di fare questa recensione, ma mi sono stancata stasera dopo un po' di tempo che non prendevo la pizza, ho deciso di voler riprovare, ennesima delusione, mi spiace anche di non poter mettere la foto. Ho provato anche a parlare più volte col proprietario, perché ogni volta che arrivava la pizza era bruciata, lui mi passava il pizzaiolo per far ripetere le stesse cose, vi vorrei ricordare che venite pagati con soldi veri, non con quelli del monopoli, per cui magari il proprietario dovrebbe dimostrare un po' più di serietà verso i suoi clienti. Sono stata obbligata a mettere 1 stella, altrimenti non avrei messo nemmeno quella!
I thought a lot before doing this review, but I got tired tonight after some time not taking the pizza, I decided I want to try again, yet another disappointment, I'm also sorry not to be able to put the photo. I also tried to talk to the owner several times, because every time the pizza arrived it was burnt, he passed the pizza chef to me to repeat the same things, I would like to remind you that you are paid with real money, not with those of the monopoly, so maybe the owner should show a little more seriousness towards his customers. I was forced to put 1 star, otherwise I wouldn't have put that one either!
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rami haggar on Google
★ ★ ★ ★ ★ Sensational pizza
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Iris Odorici on Google
★ ★ ★ ★ ★ Wow
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Prince Tanoh on Google
★ ★ ★ ★ ★ I love it
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Dan Gray on Google
★ ★ ★ ★ ★ Tasty food at very reasonable prices.
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Martyn King on Google
★ ★ ★ ★ ★ I love this restaurant, the Pizzas are fantastic however the service this evening was terrible, no glasses for our drinks and half of our desert order never arrived ?
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Sam Illingworth on Google
★ ★ ★ ★ ★ Delicious pizza, and super friendly staff who served us despite the fact we arrived 5 minutes before the closed for lunch. Highly recommended.
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