Resort Relais Ginevra

4.6/5 based on 8 reviews

Contact Resort Relais Ginevra

Address :

SP623, 3371, 41059 Zocca MO, Italy

Postal code : 41059
Website : http://www.relaisginevra.it/
Categories :
City : Zocca
Description : Upmarket rural hotel in an 1800 mansion offering rustic-chic quarters, plus gardens & a lounge.

SP623, 3371, 41059 Zocca MO, Italy
F
Fabry Bologna on Google

Poche camere ma belle, struttura appena fatta molto valida. In mezzo alla natura, relax. Parcheggio comodo.
Few rooms but nice, very good newly built structure. In the middle of nature, relax. Convenient parking.
A
Aman Magnus on Google

La camera Albachiara è davvero stupenda, peccato che non la sauna non funzionasse per problemi tecnici, ma sicuramente torneremo per provarla!
The Albachiara room is really beautiful, it's a pity that the sauna didn't work due to technical problems, but we will definitely come back to try it!
L
Laura Prandi on Google

La suite bollicine carina ma c'è molto da migliorare. Premetto che eravamo gli unici clienti presenti nel Relais. Ci siamo stati una notte col mio fidanzato e siamo rimasti un po' con l'amaro in bocca. Al momento del check-in ci hanno dato le chiavi senza darci nessuna indicazione sul funzionamento dell'idromassaggio e del wifi (e fin qui nulla di assurdo). La camera è molto minimal, pulita, con due luci non funzionanti, un phon inutilizzabile, accappatoi e asciugamani per due e TV plasma inclinabile. Senza infamia e senza lode (consiglio di portarvi l'acqua da bere da casa essendo assente in camera). Il lucernario è bloccato per cui abbiamo passato la notte svegli ad uccidere zanzare. Quello che mi ha dato più fastidio è che quando ho prenotato la camera e il ristorante adiacente più di una settimana prima ho precisato di essere celiaca (sul sito c'era scritto che hanno prodotti senza glutine) e quando l'ho ribadito sia per la cena che per la colazione mi è stato detto "eh forse abbiamo qualcosa". Per 180€ mi aspetto che ci sia più che un pacco di crackers a colazione (la colazione del mio moroso invece era molto completa e l'ha apprezzata). La struttura credo sia a conduzione familiare ma non sembrano essere molto organizzati. Alle 9:40 la donna delle pulizie è entrata in camera senza verificare che fosse libera e dicendo "non sapevo ci fosse qualcuno, non mi dicono mai niente!", al checkout la signora con cui abbiamo parlato non sapeva le tariffe della nostra camera. Insomma, noi eravamo stati allettati dall'idea dell'idromassaggio in camera ma ci aspettavamo un po' di più dal personale
The bubbly suite is nice but there is a lot to improve. I state that we were the only customers present in the Relais. We stayed there one night with my boyfriend and we were left with a bitter taste in our mouths. At check-in they gave us the keys without giving us any indication on the functioning of the whirlpool and wifi (and so far nothing absurd). The room is very minimal, clean, with two non-working lights, an unusable hairdryer, bathrobes and towels for two and a tilting plasma TV. Without infamy and without praise (I recommend that you bring water to drink from home as you are absent in the room). The skylight is blocked so we spent the night awake killing mosquitoes. What bothered me most is that when I booked the room and the adjacent restaurant more than a week before I specified that I was celiac (on the website it said that they have gluten-free products) and when I reiterated it both for the dinner that for breakfast I was told "eh maybe we have something". For 180 € I expect there to be more than a pack of crackers at breakfast (my boyfriend's breakfast was very complete and he appreciated it). I think the structure is family run but they don't seem to be very organized. At 9:40 am the cleaning lady entered the room without checking that it was free and saying "I didn't know anyone was there, they never tell me anything!", At checkout the lady we spoke to did not know our room rates. In short, we had been tempted by the idea of ​​the whirlpool in the room but we expected a little more from the staff
j
jim bointon on Google

What a lovely location! The rooms are very well appointed, simple decoration but stylish, clean and looks recently renovated. Comfy bed, great shower. There was a miscommunication we booked 2 rooms, but ended up arriving quite late into the evening, and told that our keys where left in a specific location. But only one key had been left, it was soon rectified with a call to the proprietor and we got the other key. And thoroughly enjoyed the stay and the breakfast was a also very enjoyable, with pastries from I think a local bakery, and bread made by the manger. Oh and excellent coffee! Highly recommend this place, and reasonably priced too
K
Krys D on Google

Stunning place...
I
Ilona Pradová on Google

Great accomodation and a restaurant
F
Fabian Rausch on Google

Great Hotel with a scenic view in a beautiful landscape. You can hike and enjoy the nature or take day trips to Bologna, Moodena or even Ravenna and Ferrara. Incredible breakfast and tastfull rooms. The staff was really nice.
A
Anthony Hills on Google

Made a mistake with our booking and was one day delayed to arrival, had inital responses and then nothing further from the resort as we tried to arrange the correct dates. Got there to check in, was no one available inside the normal advertised check-in times. Tried calling multiple times with no response. Ended up going somewhere else and was glad we did.

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