Prénatal

Shop to avoid !!! Bad experience !! I bought a box on offer on the flyer with the VIP card for 140 euros. I had to order it because they didn't have it in stock and I would have to wait 30 days, for me it wasn't a problem I wasn't in a hurry. In the end, he arrived almost 2 weeks late. I go to take him home and find that the puppets with the soft mat were missing, so I call them, they tell me to send the photos of the cardboard with the receipt by email, I do everything they call me back and they tell me that they were wrong and that they would ordered another box and that they would give me the missing pieces to me. In the end after 2 months of waiting they contact me and tell me that I can go and get them ... ohhhh finally I'm going to get the missing pieces !!! I arrive at the cash desk, show the receipt and the cashier sends them to pick them up in the warehouse ... the girl brings them to me and tells me if I wanted a big envelope to put them in, I answer yes and the cashier immediately tells me that 35th is coming !! !! Okay I pay since I didn't want to get in the car without protection because they would get dirty !! Pago gives me the receipt check under the cash desk and look a little?!?!? There was not!!!! Then send the girl back to the warehouse and make me wait and in the end they don't even have it !!!! After one has the VIP card they make you wait 1 month longer than necessary, with email calls and you waste time for a mistake and they also make you pay an envelope (which they didn't have) making you waste more time !! Prenatal shop to absolutely avoid !!!! They will never see us again !!!

Scandalous. A gift box paid for as an envelope in addition to the price for the standard envelope. It seems excessive to me! Unclear prices. I was told a price on the receipt and I found another. Enough not to go back. I hope it was just an unfortunate case

Yesterday 8/12/2020 at 7:25 pm I find myself in front of the shop, I wait 5 minutes in the car, because I had read on Google the closing time at 20; at 19/30 the shutter is lowered. This morning at 9 am in front of the same shop to attend to the postponed commission, Google says open, at 9/12 the shutter is still lowered. IT IS APPROPRIATE TO UPDATE THE TIMETABLES ON GOOGLE OR FOLLOW THOSE PUBLISHED.

I am very happy with the prices, but lately I buy here only and exclusively when I find the biggest saleswoman with curly hair on duty, an exceptional person very available and attentive to the customer if she is not there I leave. When there are a lot of people I prefer to wait a bit and get help from her because unfortunately the others don't shine for kindness.

The shop is quite large and has an average supply, but the spaces are poorly managed and to get around the store you have to do the slalom with the stroller! Prices and quality are average. The staff certainly does not stand out for its kindness and sympathy and the smile is really an optional! The orders and the Manager are always rather annoyed and sulky. I wonder if they don't really like their work or if they have deliberately selected them that way! Mysteries ...!

I contacted the shop to order a spare part, the sleeve of my daughter's stroller: Chicco Ohlalà 2. The very kind staff, after checking availability, asked me to go to the store to finalize the order. Once there and after paying, they made themselves available to immediately give me a cuff from a stroller of the same model they had in stock without making me wait for the arrival of the piece or go back to the store. A rare availability and initiative that I can only reward.

Excellent shop, very professional and kind staff, a really courteous lady accompanied us in the purchase with great professionalism, answering our questions in an exhaustive way.

I sent a friend of mine to get the Happy box, a gift, with the email that came to me, in my name, but they didn't give it to her! She went because I don't live in LT. They said the recipient of the mail has to collect it. I don't understand, do they check the document ?? We weren't even in the bank! Absurd! They created a problem just to collect a box with discounts and small gifts ... well, anyway I can't collect it, at this point I think someone else will obviously take it!