Pandora Concept Store
4/5
★
based on 8 reviews
Contact Pandora Concept Store
Address : | Via Fillungo, 41, 55100 Lucca LU, Italy |
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Phone : | 📞 +9877 | ||||||||||||||
Website : | https://it.pandora.net/it | ||||||||||||||
Opening hours : |
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City : | Lucca | ||||||||||||||
Description : | Jewelry chain featuring a variety of necklaces, rings, customizable charm bracelets & more. |
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Claudio Cannavacciuolo on Google
★ ★ ★ ★ ★ Non condivido la politica di reso a 30 gg. Questi regali (es natale, cresima) si fanno mesi prima. Dopo ti devi tenere braccialetti con misure sbagliate. Non comprerò e farò comprare altri prodotti qui.
I don't agree with the 30 day return policy. These gifts (eg Christmas, confirmation) are made months in advance. After you have to keep bracelets with wrong measurements. I will not and will not buy other products here.
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Barbara Meloni on Google
★ ★ ★ ★ ★ Questo store Pandora è molto bello e curato, ma per un'amante di Pandora non basta...la differenza l'ha fatta essere accolta e servita da Maicol che con la sua gentilezza, cortesia e buon gusto, mi ha sempre consigliata bene e spinto a tornare ad acquistare in questo negozio piuttosto che altrove. Professionalità, cortesia e conoscenza del prodotto che si vende, questo è il mix che fa la differenza.
This Pandora store is very nice and well-kept, but for a Pandora lover it is not enough ... the difference made her be welcomed and served by Maicol who with his kindness, courtesy and good taste, has always advised me well and prompted to return to shop at this store rather than anywhere else. Professionalism, courtesy and knowledge of the product being sold, this is the mix that makes the difference.
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Asia Dellabartola on Google
★ ★ ★ ★ ★ Il personale che ci ha servito aveva fretta e ci ha dato informazioni grossolane riguardo ai prezzi dicendoci che i bracciali costavano tutti uguali... mah.. dopo poco siamo usciti perché mi metteva ansia il suo guardare continuamente le persone in fila e di certo non mi ha invogliato a comprare da Pandora!
The staff who served us were in a hurry and gave us coarse information about the prices telling us that the bracelets were all the same ... well ... after a while we went out because it made me anxious to constantly look at people in line and certainly not enticed me to buy from Pandora!
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FABIO MELIANI on Google
★ ★ ★ ★ ★ Il negozio è bello, come tutti gli altri negozi Pandora o anche similari. Forse avrei preferito più varietà in esposizione. Ma il valore aggiunto per me è stato il servizio: mi ha servito Daniele, molto gentile e professionale e che ha saputo darmi anche i consigli giusti, molto apprezzati.
The shop is beautiful, like all the other Pandora shops or similar. Maybe I would have preferred more variety on display. But the added value for me was the service: Daniele served me, very kind and professional and who was also able to give me the right advice, much appreciated.
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Antonella Sias on Google
★ ★ ★ ★ ★ Chiuso definitivamente con pandora. Sono cliente da anni, ho diversi gioielli acquistati nel vostro punto vendita, tra questi a Natale 2020 mi è stato regalato un bracciale argento con clips e chiusura in oro placcato . Dopo 15 mesi mi ritrovo un oggetto con due clips sfondate e il colore oro completamente sparito. Garanzia che non serve a nulla, la commessa che non sapeva cosa dire, titolare che non si è degnato di uscire dallo stanzino per venire a parlare e propormi una soluzione alternativa allo spray. Empatia per il cliente zero.
Permanently closed with pandora. I have been a customer for years, I have several jewels purchased in your store, among them at Christmas 2020 I was given a silver bracelet with clips and gold plated clasp. After 15 months I find myself an object with two clips broken and the gold color completely disappeared. A guarantee that is useless, the saleswoman who did not know what to say, the owner who did not deign to go out of the closet to come and talk and propose an alternative solution to the spray. Empathy for the zero customer.
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Nicole Cecchi on Google
★ ★ ★ ★ ★ Bellissima gioielleria nel cuore di Lucca che consiglio vivamente a tutti!!!
Ad essere sincera non sono solita fare recensioni ai negozi ma qui mi sono trovata davvero molto molto bene, tanto da decidere di lasciare una recensione positiva.
Il negozio ti avvolge subito in un gioco di luci incredibili che valorizzano i gioielli e gli charm di Pandora, l'esposizione dei prodotti è ampia, completa ed esaustiva.
Il personale è sempre impeccabile. Sorridenti, accoglienti e competenti ma sanno sempre come farti sentire "a casa".
Beautiful jewelry in the heart of Lucca that I highly recommend to everyone !!!
To be honest I don't usually do reviews to shops but here I found myself very very well, so much so that I decided to leave a positive review.
The store immediately envelops you in an incredible play of lights that enhance Pandora's jewels and charms, the product display is wide, complete and exhaustive.
The staff are always impeccable. Smiling, welcoming and competent but they always know how to make you feel "at home".
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gojuryu512 on Google
★ ★ ★ ★ ★ Typically for Pandora, the server came up to us to offer assistance when we had just arrived. I like a little time to browse first so this can be annoying. However, when asked, the (trainee) assistant was very helpful - showed and sold us two charms that were on offer and added them to my wife’s bracelet without asking. Clean and tidy, I’d shop here again if in the area. Recommended.
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Claudio Götz on Google
★ ★ ★ ★ ★ The worst experience I've ever had in a Pandora Store ever! Team wants to sell you everything and tells you the wrong prizes. We wanted to buy a Pasta charm and the employee wanted to sell 2 clips and a cleaning Set. They told us that we need that for our charms or They are going to break. AT the payment They told us bigger prizes for each product the other employee wanted to sell. As we complained about it they werde very rude and we left the Store without buying anything. Going to write a complaint to the Pandora HQs As well. Dont enter this Shop, badest experience ever!
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