Onetile.it
4.8/5
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based on 8 reviews
Contact Onetile.it
Address : | Via Dante Alighieri, 2, 25080 Raffa BS, Italy |
Phone : | π +987 |
Postal code : | 25080 |
Website : | https://www.onetile.it/ |
Categories : | |
City : | Raffa |
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Rod Videler on Google
β β β β β Great collection of beautiful tiles (we took REX tiles - three different versions of marble look tiles 80x80 and 60x120) and very competitive prices. We highly recommend this company for your flooring options. Our tiles were shipped to The Netherlands and all was taken care off perfectly.
Will definitely buy there again
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paolo marcarini on Google
β β β β β I purchased Marazzi products from Onetile. They delivered to the France at a reasonable price. The service was very professional, straight forward and kind. Prices are extremely competitive even including delivery. Shipment was flawless.
Thanks to Onetile.it i have been able to install high quality Italian porcelain on my terrace and swimming pool. Thanks Matteo
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Daniele Arcamone on Google
β β β β β We absolutely recommend OneTile for your next order!
They are very professional; extremely competent in their work, able to offer a big gamma of products with a very competitive price.
The communication was simply perfect, always available via email, by phone and with fast response.
Their advices were very useful and helped us to take the right decision. We ordered Marrazi Vero Naturale (180cmx22,5cm) and Mirage Cosmopolitan Statuario (160cmx80cm) and we are very happy about the result (see pictures)
In addition, as we live in Berlin, they organised the transportation against a great price. Also here, the delivery was in time, professionally packed and no tiles were broken.
We absolutely will do business with OneTile again!!!
As special and big THANKS to Matteo and of course to all OneTile Team for the great work.
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jaroslav lafek on Google
β β β β β I absolutely do not recommend the purchase because of the absolutely terrible after-sales service. They are not interested in anything and they are constantly shouting.
I received a shipment worth EUR 4 000.
One tile was damaged and I documented everything properly and wrote a complaint on delivery.
ONETILE of course objected that I did not sign the complaint at the time of collection, which of course is NOT TRUE and that they do not accept any responsibility. And they do not accept any claim.
As I followed their instructions exactly, I don't understand why a shop with such a name is managed in this way.
As I write in the purchase they are helpful till you pay the money, but do not expect a pro customer service when something goes wrong, you are just unlucky and you will not see the money again.
Sorry but for me its not an option...
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Denise Richardson on Google
β β β β β I am very happy with my purchase with Onetile . Damon was very quick responding to queries and extremely helpful. Excellent customer service and value. The tiles arrived on time and communication regarding delivery very efficient . I will definitely be purchasing again and thoroughly recommend
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Sean McLoughlin on Google
β β β β β Great price and service. Helpful sales process and all tiles arrived on time and with minimal damage and at a fraction of the price I would have secured elsewhere. Not ideal for small volume deliveries though but great value for larger orders.
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Will Millington on Google
β β β β β So pleased to have found One Tile who helped me source an existing tile my usual supplier could no longer obtain.
From the outset Damon Cooper was really helpful, answering all my questions quickly and efficiently and the delivery took place exactly as he described it. Iβm absolutely delighted with the price and the personal service given to me at every stage.
I would definitely use One Tile again and can highly recommend them to anyone.
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Andy Dowling on Google
β β β β β Great experience with OneTile: very competitive pricing, much cheaper than we could source locally which made us a little nervous. However super efficient communication from Damon and quick & easy delivery with proper secure packaging we were highly delighted. Just need the tiles laying now!
Fully recommended and would definitely use again.
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