Leopoldo - Casa infante gelato
3.5/5
★
based on 8 reviews
Contact Leopoldo - Casa infante gelato
| Address : | 75, Via Toledo, 69, 80134 Napoli NA, Italy |
| Categories : |
Bar
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| City : | Napoli |
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Kyrollos Beshara on Google
★ ★ ★ ★ ★ Excellent café et pâtisserie. Leopoldo est la référence en pâtisserie, service impeccable.
 Excellent coffee and pastry. Leopoldo is the reference in pastry, impeccable service.
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MARISA BRIGLIA on Google
★ ★ ★ ★ ★ 30 dicembre 2021...di mattina mi sono recata in questo bar/ pasticceria e mi sono accomodata in prima fila per consumare la colazione, poco di me sopraggiungeva un gruppo di 4 persone e il tizio che serviva ai tavolini mi chiedeva se potevo alzarmi e spostarmi.di posto per unire i tavolini e far accomodare i signori (premesso che ero con la stampella e tanti i tavolini liberi), al mio rifiuto ha iniziato in malo modo a inveire verbalmente , a questo punto mi sono alzata e sono entrata all'interno chiedendo di poter parlare con il titolare o di chi ne facesse le veci ma non erano presenti. Nel frattempo il barista dietro al bancone di nome Raffaele mi chiedeva cosa fosse successo e dopo avergli raccontato arrabbiata l'accaduto ha preso.le difese del collega ed ha iniziato anche lui a rispondermi alterato e maleducatamente. La signorina che era alla cassa gentilmente si scusava richiamando all'ordine il barista Raffaele che stava superando i limiti verbalmente. Conclusione sono andata via senza consumare!! Consiglio vivamente il titolare di assicurarsi per le prossime volte di prestare più attenzione al personale assunto soprattutto che siano persone perbene e che sappiano trattare con i clienti anche per la cornice di questo bellissimo bar. Grazie ancora alla signorina che era alla cassa per la gentilissima solidarietà e cortesia!!!
December 30, 2021 ... in the morning I went to this bar / pastry shop and I sat in the front row to have breakfast, a group of 4 people arrived and the guy who served at the tables asked me if I could get up and to move. to put the tables together and seat the gentlemen (assuming that I was with a crutch and many free tables), when I refused she began to rudely verbally inveigh, at this point I got up and entered the internal asking to be able to speak with the owner or whoever took his place but were not present. In the meantime, the bartender behind the counter named Raffaele asked me what had happened and after having told him angrily what had happened, he took the defense of his colleague and he too began to reply altered and rudely. The young lady who was at the cashier kindly apologized by calling the bartender Raffaele to order, who was verbally exceeding the limits. Conclusion I left without consuming !! I highly recommend the owner to make sure for the next few times to pay more attention to the staff hired especially that they are respectable people and that they know how to deal with customers also for the setting of this beautiful bar. Thanks again to the young lady who was at the cashier for her very kind solidarity and courtesy !!!
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Karri T on Google
★ ★ ★ ★ ★ Really rude and unfriendly service
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Daria Pus on Google
★ ★ ★ ★ ★ Excellent gelato and good pastry.
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E. Anıl Özdoğan on Google
★ ★ ★ ★ ★ Communicating with staff is difficult. Just good for drink something.
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Diogo Santos on Google
★ ★ ★ ★ ★ The ice-cream was delicious! In my top 3 of this holiday for sure!
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Platon Avgitidis on Google
★ ★ ★ ★ ★ Sweets were delicious. Stuff was ok and especially a girl that was speaking really good English. Too crowded.
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Iuliana on Google
★ ★ ★ ★ ★ Here I ate the best gelato in my life. They have amazing and tasty desserts and ice cream. For that they deserve more than 5 stars. I gave 4 stars just for the staff attitude which was not so helpful and kinda rude. Also a strange thing, if you want to stay at the table they ask you to pay 2 euros per person. We paid 1 euro for this kind of table service but at restaurant, where we were served. Here we just wanted to sit while we were eating our ice cream. A lady told as to pay the 4 euros (2 persons) or to leave. The terrace was almost empty at that hour.
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