Faloria Mountain Spa Resort
4.4/5
★
based on 8 reviews
Contact Faloria Mountain Spa Resort
| Address : | Località Zuel di Sopra, 46, 32043 Cortina d'Ampezzo BL, Italy |
| Phone : | 📞 +999 |
| Website : | http://www.faloriasparesort.com/ |
| Categories : |
Hotel
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| City : | Cortina d`Ampezzo |
| Description : | Refined rooms & suites in an upscale hotel offering mountain views, a spa & an indoor pool. |
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Alex C on Google
★ ★ ★ ★ ★ I would give 6 stars if I could. We started with a room upgrade which was well received. The room looked amazing, very stylish and functional, with a beautiful shower and luxurious bathtub. The bed very comfortable. At the reception we had an amazing welcoming, professional but friendly. The waiting staff is very professional and take care of all your needs. The renovated spa is beautiful and ran by very professional staff. You are spoiled if you spend time at faloria like chocolate pralines left in your room when you are back from dinner. If I could find a pickle, that was the food that could go up a notch on flavours but overall good. The location is also very convenient to visit the area around or drive around to visit nice mountain trails.
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Stephanie Dameron on Google
★ ★ ★ ★ ★ The nicest hotel we have ever been to! The staff was very helpful, the room was huge and overlooked the mountains, and the breakfast was plentiful! We had such a romantic dinner at the restaurant. The spa was so relaxing. We even had a transportation problem and the staff went out of their way to help us get back to the bus station, even with the fact that we do not speak Italian. We will come back when we can and wish we stayed longer!
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Igor Fabjan on Google
★ ★ ★ ★ ★ Nice looking hotel with a lot of wood from outside to inside decor. Suits in new part are really great - spacious, with comfortable bed, mountain and ski jump view, there is a big circular window even in the bathroom so you can enjoy the views from there... The spa area and big swimming pool are well worth to visit! Breakfast was great - lots of selection, local products, and great views again thanks to glass panoramic walls. Personnel was kind and attentive, good English speaking.
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Aris Anastasopoulos on Google
★ ★ ★ ★ ★ We went there with my family and the staff was very kind and cooperative! The hotel has been refurbished and the rooms were very nice, and the location of the hotel is excellent! Overall a great stay!
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Jacob Yavin Vermeulen on Google
★ ★ ★ ★ ★ We expected more from this spa hotel given its price range. When paying 7 euro for a tea you expect something more than just one cup of twining tea (probably 20 cent for a bag, and with no honey or no cookie). The staff is friendly but we noticed too many beginner mistakes that should not happen when paying several hounded euros per night.
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Uri Harduf on Google
★ ★ ★ ★ ★ Perhaps the best hotel I was ever at. Really worth the 5 star rating it has. The hospitality, the huge rooms, the amazing view, the outdoor Jacuzzi, everything is just great.
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Vothi “fallingcatching” Aurélie on Google
★ ★ ★ ★ ★ POOR RESERVATIONS POLICIES showing NO flexibility considering the COVID context
I had a pleasant stay at the hotel with nice facilities and lovely staff. The hotel has a pretty indoor swimming pool, a very thoughtful staff for breakfast & dinner but when it comes to your reservation then it's an unbelievably rude and frustrating experience. I would have placed a 5* review if it's wasn't for a terrible customer service considering the context. I got charged for a no show "disposable room" for one night that I HAD to cancel because my flight was changed by the airline company a few days before my trip. When I double confirmed with the reception I was told that it was OK only to discover that it's considered a "last minute cancellation". Unbelievable that I'm still waiting for an answer from the manager one week after checking out and multiple calls & emails to sort this out. They are clearly brushing the issue under the rug. Don't be fooled by the flexible cancellation policy. There isn't any.
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Alessandro Butini on Google
★ ★ ★ ★ ★ Amazing Hotel with superb SPA and easy access to the slope with hotel shuttle. Friendly staff and spectacular rooms. I cannot wait to go back
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