Dolce Casa Outlet Agrigento

Friendly and helpful staff to satisfy all my requests, excellent value for money. I highly recommend visiting this wonderful store. Very fast deliveries too. Thanks again.

Bad we don't buy anything anymore we have been screwed and not even considered even though teased after so many calls this is not seriousness

Bad shop, for a piece of furniture I waited 4 months and in the end it did not arrive, after many calls and reminders they told me it did not arrive, the girl of the cashier above very incompetent and arrogant and I stop here, the other employees have shown themselves enough polite, I'm sorry to say but I absolutely advise against it.

Terrible, I will never buy from them again, instead of a gray bedroom they gave me a blue one, I would like to say a few words for the staff who load the vans, let those who want and those who really need it work

We are sorry but we will no longer buy anything in your store, we strongly advise against it to anyone. I will briefly tell you about our negative experience. We were greeted in the Mosè Village shop in an exquisite way by the staff who were really kind and helpful, we wanted a kitchenette divided into two blocks we also brought the plant, one of the girls and then a colleague of hers advise us to take a monoblock and then mount it separately, all of which among other things was written in the contract. Until that moment everything seemed perfect. After about a month the kitchenette arrives and this is where the problems begin. The workers who had to assemble the kitchenette told us they didn't know they had to assemble two separate blocks so I show them the contract. Of course they blame the sellers they say nothing was communicated. And they complain that there is no communication between them and the top management. Then they tell us that they will not be able to assemble everything properly because they did not have the right tools with them. What is serious, you go to assemble the furniture and do not bring you the material, zero professionalism. Anyway they satisfy us and start to assemble it. At one point they did not have the screws, my husband at our expense at their suggestion goes to buy them. They assemble everything in a listless way almost as if they were doing us a courtesy, the doors seem one higher than the other but we fly over, everything ends with a poorly done job, done in half. They leave the top uncut whole because they don't have a saw to be able to cut it, they tell us to rely on a carpenter, they don't even cut the coverings that go under the furniture. They run away after being paid. After a couple of days we go to the carpenter at our expense for the top and the lower parts of the furniture, the carpenter says it was up to them but at that point we no longer wanted to have anything to do with you, since we do not consider you. serious and professional people, given the two characters you sent us. We managed to convince him, he came, took the measurements and did what you should have done. Then we call the plumber who as soon as he tries to get closer to the bese on which to mount the sink, he realizes that it had been mounted incorrectly and that he could not to support the weight. I contact the carpenter again, always at my expense, and he puts everything back together by telling me that the work was done by cheaters. Here is in brief what happened to me. We felt cheated, disappointed to say the least. If I can afford to give advice to those in charge of choosing the staff, pay attention to the workers you choose, it makes no sense to find in the shop staff who welcomes you and seems kind and qualified to then find yourself with incompetent workers in the crucial phase of the assembly. We have advised against friends and relatives to come to you, given the good experience we have lived.

Kind and attentive to customer needs. Well-stocked shop, with a lot of choice. I was satisfied with both the delivery times and the quality of the furniture. The value for money is excellent. I was followed by Andrei who with his patience was able to respond to my needs. I take this opportunity to thank him. Highly recommended!

Not serious, I will never buy from them again, I do not recommend them, I ordered a bedroom for 3500 euros with delivery scheduled after a month and instead the delivery was made after 3 months after several reminders with no response, now for a month that mounted very badly I expect them to bring me all the ruined parts, I called them again without any answer, here below I attach the proofs. Thanks. for me you can close