CRM Serramenti

very good thank you very much, I was satisfied, beautiful railings, perfect armored door, very good the editors .. I recommend the store

I fully agree with Elisabetta Bavecchi's review, my experience is as it is: they ask you right away, at the time of the order, a lot of money (40-50%), then they disappear for months not even being found. Finally, they demand the balance even before mounting with an arrogance bordering on threat. Rude and unkind (secretary and owner), not only do they not answer emails or phone calls, but they allow themselves to cheat appointments several times, leaving you waiting for a whole day with sporadic replies like "we're on our way !!" to messages or calls (I know, it sounds incredible, but that's it: beyond belief!) Be careful of the "assembly included in the price" formula because in my case this was deleterious as they had no intention of dedicating it as long as it would have taken (except then having to return twice more to try to remedy the most striking problems) . No seriousness, nor professionalism, nor fairness. Disappearances and biblical delays due only minimally to the lockdown, but instead preceding and following it: my misadventure began in December 2019 when I ordered 3 small fixtures that had to be assembled by January 2020 and finished (with a complete installation other than in a workmanlike manner) in October of this year. My advice is to go elsewhere if you want a job done well and don't want to waste your time in delays and litigation.

I had no doubts and for the second time in several years I turned to CRM. Courtesy, availability from both the secretary and the owner, and above all the work was carried out in a workmanlike manner. Absolutely punctual in the delivery of the work, professionalism and competence. Don't go around looking for other window shops, but rely on them!

EXCELLENT WORK OF PVC WINDOWS EXCELLENT QUALITY AND AESTHETICS, DELIVERED IN 20 DAYS NO ONE IN FLORENCE PROVIDED ME IN SHORT TIMES THANKS ALSO TO EDITORS, VERY GOOD COSNIGLIATO

I needed them for several interventions, they have always been very precise in their work, we were very satisfied.

Good product overall, installed by the staff of the same shop, which has proven to be professional. I am satisfied.

For the second time we turned to CRM! Available and courteous, PVC windows delivered on time. Excellent ironwork of shutters and railings! Highly recommended

WHEN REVIEWS SHOULD BE READ BEFORE AND NOT AFTER…. At the end of October 2021 having to replace all the fixtures in the apartment (including the roller shutters) and the security door, after having consulted companies I know and receiving confirmation for deliveries 60/90 days I telephone to a company not known to me and before quote I ask for the delivery time considering that my construction company confirmed the completion of the work for the end of December. I negotiate with the owner who assures me the delivery of the fixtures within 40 days with stamp and signature on the order a total delivery of all the goods by December 2021, obviously I would have had to make an immediate transfer of 50% and the remaining 50% upon confirmation of the delivery and before assembly. Spent November and December to January after the holidays I begin to solicit but never receive any confirmation of delivery date using the particular period of pandemic as an expedient (even if understandable, not demonstrable in comparison to other companies). In mid-February I finally receive confirmation of the arrival of the windows and doors. I am asked for an immediate balance of the remaining 50%, promising, given the previous inconvenience, installation within a few days, then I follow the instructions and make the transfer. Once the transfer has been received, an appointment is set for me after 15 days (luckily it must have been a few days ...). For the door, on the other hand, due to unfounded misunderstandings with the construction company regarding a threshold that was not necessary (in fact the door is not regularly mounted or oversized and not lead casing) we had to wait for a further 20 days. After the installation of the fixtures, it is reported that the finishings and the shutters will be mounted again later after still about 20 days. The end of assembly takes place after 160 days. The worst problem was not only the timing but the quality of the work: Works and finishes patched up as best as possible, exposed wooden parts left rough, silicone coating performed in the worst way, use of used and stripped wood material (so you can't see the answer ...), damage to the parquet (NEW !!!) and no ultimate finishes. To all this must be added the inconvenience in not being able to carry out removals and other building works that should have been carried out on certain dates. A "BAD" job paid in advance and this has an explanation, because if the work done to me is routine with other customers, the invoice would certainly not be paid. One final observation regarding the owner's education and behavior that truly leave you speechless .... So if you decide to replace fixtures with this company, ask for initial guarantees, check the work and wait to pay the invoices in your interest !!!