Convergenze S.p.A. Società Benefit

I would say bad! I pay € 36 per month for 40mega which I never have! If it rains no connection and when it works it does not exceed 15 mega ... I call for assistance once a week on average and they always come out and report the problem ... I absolutely do not recommend the FWA line with zero professionalism! Then in many cases they say that for them the signal is good ... as soon as I can I cancel! I add a review regarding the underlying response of the convergence operator ... the situation is getting worse and it is impossible to have a stable connection, I repeat that I pay for 40 megs of speed and instead of an average I have 10 if not zero! I'm really tired of being stolen by you 36 € a month for having nothing !! I have to connect with the giga of the cell phone !! As soon as I can I cancel !!! At least credit yourself for the real service you offer! This is an authorized scam.

Line that works intermittently the interviewed operators say completely opposite things the technician who came says between a set the problems are solved story that has been going on for months. I have 4 contracts with companies registered in the name of Convergenze if it were not for Aniello De Cocinis I would have already removed, wait another week then delete them forever. Those of you who have to make a new contract with them I would think twice I do not recommend it at all !! negative experience much better evacom

Squalid in all incompetent staff good only to pull money out of their pockets and offer bad service both on the telephone line and on the internet unfortunately 0 stars cannot be put but one for them is wasted they do not deserve even that

Hi, I appeal to those who want to sign a contract with convergences do not. I have been a customer of theirs for 15 years but in the last period to solve a problem it takes 3 days and after several phone calls (3 days) you hear that the ticket was opened only yesterday, they are amateurs in disarray, as of today 16/07 / 21 my problem is still unsolved. Then to my request to speak with a manager their response was what I tell you they will tell you. As soon as I have the opportunity to go to them, I will cancel and have it done by my clients that I had brought to them. They no longer deserve my trust, they are a disappointment. I recommend changing the telephone company, perhaps switching to Geny or someone else. These are amateurs even if they are listed on the stock exchange.

Good evening, I have signed multiple contracts with this Company (one of these I pay for 10 Mbps), and for a long time (9 years), the problems start three months ago, when the internet didn't work at home, I turn to them several times, for the first few times they treated me as ignorant on the subject, which I am not. To my question why I can't even open an E-Mail? I was told that the updates on my pc are heavy and therefore it is slow ... Of course I had a laugh .. Then I was told that in the house there are more connected devices, it is true but always. they told me to do a speed test on Fast.com, made a result of 2 Mbps, they tell me that it could be the router, it can be seen that it is only 2 years old, they offer me to do a test with a router of theirs, of course I have consented , so much so that the technician arrives at home and the first thing he says is normal that the signal does not spread there are the walls that are too thick .. (of course those walls have been there for 50 years, I the problem is the I've been three months) that's okay too ... With their router the result doesn't change. I get the invoice and I find myself € 4.88 of rental (to know beforehand !!), given the result I decided not to keep the rental, call to cancel the rental we are told that the cost of deactivation is € 36, 00, (even this to know before ... maybe with 10 € more I bought it new) after several complaints I was told we make an exception, but you have to bring it to me in the company .... I think the consumer should know before accepting the expenses to be faced .... I was also told that in Wifi it is normal for the signal to be a little weaker. Well, I bought an ethernet cable and connected from the PC to the router, the result is 4 Mbps in download and 460 Kbps in Upload. This is my experience.

A young and organized company. Speed ​​and competence in services. Professionalism and helpfulness of the staff. Market competitiveness.

I closed the contract after a year and I am charged a nn know what of 40 euros which was written in the contracts nn c. They tell me since September and this news has come out