C4 Fabbrica Divani

Several years ago we bought the sofa from C4 on the advice of my parents. This year we decided to add the pouf and buy a new carpet from C4. We were super satisfied. Each time we decide to rely on Roberta, very kind and helpful. The sofas are of quality, after years they look like new. We have always advised our friends to rely on C4 and will continue to recommend it.

Last Sunday I went with my partner to this store to choose what should have been our future mattress. We were followed by Ms Roberta who with a lot of preparation - who praised so much - made us understand which was the most suitable mattress for us. The problems came later, when he understood that it was not my intention to buy immediately: the mattress had to be purchased at that time because it was not known how long the promotion was valid given the continuous increases in this period, he would not have issued us a ' written offer, there is a 19% deduction so it was a good price, with 200 euros he could block it, and so on ... Given that we had not talked about the budget, to her question why we did not intend to buy immediately to which I promptly replied "this is the first time I go to see mattresses and I have no idea how much they can cost" she replied with "Exactly, then buy it now!" I was really thrilled. Moreover, I only now discover from the reviews that the products on display are not of their production: my lack of course because I had not looked at the website but little transparency in the store; from the words it almost seems to be produced by them. Needless to say, we got the mattress elsewhere ("go around and see them, no one will follow you like we do and you will surely come back here", he said) and that we don't feel like recommending this shop. The insistence, especially if it is so nagging, in my opinion does not always reward. Last tip: never speak ill of other brands or chain stores.

A star because we are appalled by the attitude of the saleswoman. We like a sofa ... we are also quite willing to buy it, however, given the 4000 euros we would have had to spend, we reserve the right to go home and take a couple of measurements. to invent stories about the fact that they are the last pieces, that the tablet on which they work and shows us the sofas is slow probably because they are the last pieces they have in production at that price ... etc ... etc (all with a grotesque and amusing fantozzi scene, with her clicking on the tablet and saying "see, see"). Finally, all the joke about the fact that I am a company and that therefore they would take care of all the pieces, the after-sales in case of re-sheath etc. etc. Moral of the story, I photograph the sofa and let's go out. In the morning I do a photo search starting from the sofa in question to see if anyone offered similar models and what I discover .... the sofa is not theirs! In addition to the production of their sofas they are also resellers of other brands and the sofa I chose was from another house. we are hallucinated, the girl on the phone struggles to tell me the truth but in the end she gives in. I don't say the name of the saleswoman, I don't know, but the attitude is deceptive as well as being overbearing. But when would you have told me that they weren't the producers? After signing the contract? Now that the companies do their utmost in staff training courses ... what do you say to use them too since reading below the complaints are not about the quality but about the attitude of the orders. When you understand that you don't have idiots in front of you? ?? Too bad ... I would have taken the sofa from you (even as resellers) but today I will turn to someone else.

Some time ago I bought two sofas and four cushions for the sofas and later some cushions for the bed. The items I buy are of high quality and comfortable. As for the sales staff, I have to congratulate them for their kindness and their great competence in advising me. I invite those who need to go and have a look.

We came across the C4 Showroom almost by chance, after evaluating 2 others. In my opinion the strong point is the customization of the sofa at low cost, the richness in the vastness of alternatives present in the Show room. We were served by Mrs. Desy, very prepared and competent, available with the customer without ever "pushing" on certain items, rather than others. Ready to accommodate the customer's needs for a customization of the sofa. Mrs. Desy, has proved to be a cordial and kind empath, passes the message that in what she does she puts passion. Very professional. We also had the opportunity to test the after-sales service, due to a small misunderstanding that occurred. We have found staff ready to please the customer. The feeling is to be constantly accompanied in the purchase process, from the choice of the sofa to delivery, without neglecting any after-sales. We were satisfied, beyond our expectations. A TOP service!

Very positive experience and fair prices. We were assisted by Mrs. Roberta M. very patient and prepared, she was able to understand our needs and create a custom-made sofa as aesthetics but above all functionality since my dad is elderly and with walking problems, we will also suggest it to our friends, thank you!

The new sofa was delivered to us yesterday and we are really thrilled. A heartfelt thanks to Doriana who with professionalism and patience designed the sofa we dreamed of. Punctual in delivery, the sofa arrived exactly on the day set out in the contract, even the very precise and friendly fitters. Excellent value for money. We recommend it. Serena and Francesco