Bicycle Store di Pinto Alessandro

I bought a car for my grandson and an electric scooter a few months ago and Alessandro, as well as being super nice and professional at the time of sale, was also available on Sunday when I had problems. Super recommended!

I love this shop and its staff. I bought an electric bike almost three years ago, the bike is a beauty, if it were not for the damage created by me, but thanks to Alessandro every time we manage to deal with it and he makes it come back to me as new, it is magical in its repairs.

SUPER SATISFIED !!!! Large assortment of bicycles. Kind person, competent and very attentive to customer requests. In addition to work, we see that there is PASSION which is really fundamental. My experience was excellent and I would recommend it to anyone looking for quality!

I bought an electric scooter a couple of months ago, what about ... if I could give 10 stars I would also give them! Alessandro super available throughout the purchase, then I had a small problem that was solved in less than an hour! I recommend this shop to everyone, the best in Barletta! I will definitely be back!

I'm from Milan, I found the bicycle store page via the internet, I was fascinated by the vastness of products inside. I contacted Alessandro, he was immediately available, kind and courteous. It is no coincidence that I ordered two muscle bicycles, one personal and one that I gave to my sister. Received in a very short time, even more beautiful live. I recommend it to you. THANKS AGAIN ALESSANDRO.

I bought a yesbike urban max from alessandro's bicycle store a year ago, so far so good as 99% of retailers when it comes to cashing. Unfortunately for the assistance, things change. Immediately after the purchase, I expressed my willingness to Alessandro to change the gear lever, he tells me that he would have taken care of it and would have ordered it. We remain that he would have contacted me. After a week I call him and he tells me that the piece has been ordered and is on its way .. After another week he tells me that he was just waiting for the piece to be delivered. After another week I call him back and he tells me that they don't have the manettino, not even in storage, nothing, almost a month lost. Shortly after, I notice a problem with the front brake, it is defective. I live 50 km away from Barletta, I go to him, he loses a few hours to try to solve the problem. In the end, nothing, he changes the brake completely, at the time of payment he shows me the brake package priced at 45 euros, I miss the part if I were begging him and gives me a discount of 20 euros. It is actually a brake coming from Aliexpress for the price of 7 euros. Well, the bike still does not brake as it should, money down the drain. The problem, however, was another, that is, the brake disc (rotor) was not perfectly straight but slightly wavy and with each turn of the wheel it touched the brake pads making noises and making pedaling unpleasant. A "straighten disc" caliper was enough to straighten the rotor. And here I notice that he is a not very competent and very irritable mechanic. I solved it myself. It is not my fault that the plug covering the cable entry to recharge the battery breaks. I point out the problem and tell him to get it directly from the company. A week goes by and nothing, no updates. I call the company in Casoria and have it sent to me, after a couple of days it arrives and I assemble it. Waiting for news from alessandro, every now and then I contact him and he tells me that he is trying to call. In fact, it might even send an email. He tells me they don't answer the phone and so on. After exactly 4 months I contact him via whatsapp, I tell him to update me, he tells me that he has been calling for months but nothing, he also tells me that they do not have the piece. FALSE, I got the piece after about a week and I know for sure by contacting the company via email in the following months that they did have the piece. I tell alessandro that I had received the piece from the company immediately, and he tells me exactly: if you had it, then what did you contact me to do? I just contacted him to point it out huhh. Moral of the story, the young alessandro must learn that customers treat each other well ESPECIALLY after the purchase, otherwise they won't come back, in fact I won't buy from his shop anymore.

I bought a new electric bike, precisely a green One Nitro, a few months ago, I was very satisfied with my purchase. I had the opportunity to choose from multiple models and colors. The owner Alessandro is very young, very kind and prepared, in fact he directed me to the right choice for my needs. Satisfied with the after-sales assistance even for futile questions, Alessandro immediately put himself at my disposal. I would be happy to make other purchases at the Bicycle store.

A few days ago I called Alessandro to be able to buy a bike, my fear was that, living in Spain, it would not be possible to receive it but in reality from the first minute of the call he reassured me by telling me that it would arrive without problems and so it was. I received my purchase in a few days, I am super happy, the bike is fantastic as the owner who always manages his bookings perfectly. If you need a simple two-wheeled vehicle, do not hesitate to contact Ale because in the end the bicycle has a soul. If you can love it, it will give you emotions that you will never forget.