Banca Monte dei Paschi di Siena

The staff very badly duched

Buondì, in relation to the new PASKEY version, I am again forced to write to you. I would like to ask you some questions: 1) When you create new features or make changes to existing features which method do you apply? a - users should be taken for a ride (euphemism) b - we are geniuses and users of the ignorant c - that sucks this job, what must be done to get the salary d - I am incapable (unlikely), I do this job for little money (almost certain), I follow the instructions of unsuitable recommended to the place they occupy (probable), I don't give a damn (of course) 2) We enter into the merits: to- within the system, accounts, my situation, the situation of the various accounts with the cakes and the balance appears to me: beautiful. Let's look at the details of an account: nothing to do. But why?. It is normal to access an account detail after seeing the balance. Amen, I go back, map with the various functions, I access the movements list (incidentally if I return to the accounts after a transfer the icon of my situation is gone and to check the balances de analyze the accounts one by one or exit from your system and come back) b - Movements List: automatically proposes the last 9 movements of the first account: it is not what I was looking for but it has a functional logic, so I choose the account that interests me c - List of movements: 9 movements in decreasing order of date are few we see others. Last month, last quarter, advanced search: ok but always in descending order of date and with a line description of the movement of just over 40 crt. c1 - I need the extended description, there is a + on the right of the movement, ok I have the extended description. I need more, I have to click the + on each movement, I begin to think nostalgically about the old "extended description" function of the html version c2 - for a check with my documents I would need an analysis by date from / to. It is always in descending order, I become more and more nostalgic of the html version, I try and try again nothing to do, the first doubts arise about the intellectual abilities of those who designed / built the new system: he didn't have to invent anything, he just had to ask himself if it was appropriate vary (maybe a new opportunity was required but why remove the version at increasing dates?) c3 - I try the Excel version: finally increasing dates but descriptions with penis hounds. then why do I have to make a series of clicks to get what was first immediate? Amen c4 - I try the Adobe version: ok but an average of 6 movements per page if I sat print 1000 movements I need a paper mill Enough, to the next episode (if out of laziness, masochism or senile stubbornness I will remain customer MPS) my observations on the Transfer function. Bruno Massioli

Too bad there is a star because the vote for the employees of this branch is absolute zero, a rudeness and arrogance never seen. Treated with fish in the face, without half words for a problem I was sent to the branch in via Canova very kind and polite. Although their branch was the most accessible to my home

I was there for a request for information for a mortgage, very kind and helpful staff.