Avis Autonoleggio - Ragusa

3.9/5 based on 8 reviews

Contact Avis Autonoleggio - Ragusa


Via Psaumida, 14, 97100 Ragusa RG, Italy
L
Luciano Bennici on Google

Non è il massimo. Ma per emergenze va bene.
It's not the best. But for emergencies it's fine.
F
Francesco Caputo on Google

Personale gentile e cordiale e preparato, disponibile ad accogliere le mie richieste
Polite and friendly and knowledgeable staff, available to accommodate my requests
S
Société Oguibat on Google

Outre la localisation de cet établissement, le service que nous avons eu était très bien et au dessus de nos attentes. Nous avons été surclassés sans en avoir fait la demande.
Besides the location of this property, the service we received was very good and above our expectations. We were upgraded without making a request.
G
Giovanni Pluchino on Google

Personale cordiale e disponibile, a dieci minuti dalla chiusura siamo comunque riusciti a noleggiare il mezzo, in altri posti magari ci avrebbero fatto tornare l'indomani
Staff friendly and helpful, ten minutes from closing we still managed to rent the vehicle, in other places they would have made us return the next day
f
federica on Google

Pessimo! SOTTO LO ZERO .??? AUTO PRENOTATA ! Mai arrivata ! ( HO ANCHE IL MESSAGGIO DI CONFERMA ) arrivata in sede l'auto non c'era.. mi viene risposto che se la voglio lunedì sarebbe stata disponibile. LA PRIMA E ULTIMA VOLTA DA AVIS RAGUSA.
Very bad! UNDER THE ZERO .??? BOOKED CAR! Never arrived! (I ALSO HAVE A CONFIRMATION MESSAGE) when the car arrived, the car was not there .. I was told that if I wanted it Monday it would be available. THE FIRST AND LAST TIME FROM AVIS RAGUSA.
M
Matteo Ortis on Google

Abbiamo prenotato, tramite rentalcars, con avis una peugeot 208. La macchina al momento della consegna era subito pronta e ben tenuta. L'unica nota negativa è stato il comportamento dell'operatore con cui abbiamo fatto la pratica del ritiro. Ha insistito in maniera maleducata e arrogante per farci acquistare una polizza assicurativa aggiuntiva di 34 euro al giorno malgrado gli avessi detto che avevamo già stipulato una polizza di copertura completa con rentalcars e che questa rimborsava anche eventuali franchige in caso di furto o danno. Ci sta che debbano vendere anche i loro prodotti, ma dovrebbero farlo in maniera sicuramente migliore (senza cercare di far passare per idioti i cliente) e soprattutto a prezzi più modici (220 euro circa per una settimana considerando che si tratta di una 208 che ci è costata 110 euro di noleggio).....
We booked a peugeot 208 with avis through rentalcars. The car was immediately ready and well maintained at the time of delivery. The only negative note was the behavior of the operator with whom we made the withdrawal. He rudely and arrogantly insisted that we buy an additional insurance policy of 34 euros per day despite the fact that I had told him that we had already taken out a full coverage policy with rentalcars and that they also reimbursed any franchises in case of theft or damage. They must also sell their products, but they should certainly do it in a better way (without trying to pass customers off for idiots) and above all at lower prices (about 220 euros for a week considering that it is a 208 that there it cost 110 euros to rent) .....
M
Magnus Wicén on Google

Good service, excellent upgraded car and no fuzz! Recommendable!
J
John Salotti on Google

Beware! I highly recommend people avoid Budget/Avis in general but especially stay away from Sicilian locations specifically. At best the staff is negligent, at worst they are downright dishonest. I confirmed the full price of my rental twice with the representative prior to signing my rental agreement at pickup. After dropping off, an additional €70 surcharge was charged to my card. They also charged me €15 for fuel despite my returning the car with a full tank of gas and providing the customer service representative with the receipt from the refill. It took 4 weeks and countless emails to get the fuel charge reimbursed and they are still refusing to refund the unauthorized surcharge. They “apologize that the agent mistakenly omitted the charge from the rental agreement but are unable to waive it”. Ultimately what this means is Avis/budget is going to have you agree to a rental price then charge you whatever it wants regardless of the initial agreement you sign. Do yourself a favor and go with any of the other rental agencies.

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