ATM Point Duomo M1-M3
3.6/5
★
based on 8 reviews
Contact ATM Point Duomo M1-M3
| Address : | Metropolitana Duomo M1-M3, P.za del Duomo, 20123 Milano MI, Italy |
| Phone : | 📞 +9877 |
| Website : | http://www.atm.it/ |
| Categories : | |
| City : | Milano |
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Szabolcs Metál on Google
★ ★ ★ ★ ★ TO AVOID! First and the worst encounter with ATM staff, despite of speaking in Italian, they had no willingness to listen or to help. Incompetent and extremely rude employees. After have been waiting for like 10 minutes, when asking about the weekly tickets, the employee could reply "it depends", then didn't bother to explain what he meant. All these people should be fired. Turns out that it's necessary to register for a regular card with photo and everything, what was not clear at all on their website.
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Kate Rova on Google
★ ★ ★ ★ ★ I waited for about 2 hours then I found out there was a separate line (not even a line, people stood clustered randomly) for younger students. When I finally got to talk to the cashier he was extremely rude and didn’t even listen to my questions. He just ignored me! Then he was irritated because I didn’t have cash even though the card machine worked just fine.. after I paid he didn’t give me any instructions on how I will receive my travel card. I hope this man gets another job.
ATM, if you are reading this, the guy has tattoos and black hair and earrings. You should consider talking to him concerning his service mind. Thank you
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Ste73 on Google
★ ★ ★ ★ ★ The office is very efficient but is crowded during the starting and the end of the month for renewal of the travel document. 7 gate to receive people. 1 gate for general information. Easy to reach, is just close to the exit of subway stop Duomo, remaining in the underground. Follow the indication ATM POINT.
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Winnie Thaitrakulpanich on Google
★ ★ ★ ★ ★ The blond lady at counter 4 was the RUDEST woman I've ever encountered on a customer service job. I asked her the basic questions (price, atm card etc.) but she proceeded to scream at me and kept repeating the same stuff to me like I was stupid. She kept making upsetting facial expressions and proceeded to send me to the lady to the next counter because she didn't want to speak in English anymore. The lady at the next counter (counter 5) was rude as well. I don't know if this is a part of their culture, but this was a terrible experience with HORRIFIC customer service. Anyway, the guy giving out tickets and the guy at counter 3 was nice, even though his computer has a problem, he kept apologizing to me.
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Reymundo Pablo on Google
★ ★ ★ ★ ★ I have a crush on the girl who assisted me at the entrance. Hahaha. She'e really kind. Wish I had the courage to ask for her number xD
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Siva kumar on Google
★ ★ ★ ★ ★ The staff are really friendly
They help you
Specially appreciate the management who kept english speaking people
This helps a lot for international people and students like me
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Massimo Spiazzi on Google
★ ★ ★ ★ ★ Long waiting even with appointment. Staff very helpful
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James Tierney on Google
★ ★ ★ ★ ★ Currently travel passes etc only available with an appointment. Helpful staff at ATM in Duomo metro will help you make an appointment but be patient. Online options might help but not always so user friendly.
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