Assistenza caldaie Roma Evogreen srls

Friendly and helpful they solved my problem with professionalism. Recommended

I vote 1 because it is not possible to give less. Anyway bad experience with this maintenance company. I call for the usual annual maintenance, then general check of the boiler which is just a year old and I point out that I have problems with the dirt separator filter that leaks some water from the valve at the bottom. I am told that the technician will see what to do. The day of the repair arrives and the technician starts the maintenance. He tells me that for the dirt separator there is nothing to do and that it has to be replaced and APPARENTLY he leaves it in the state in which it was found. Obviously he does not tell me that now the screw is completely stripped and that he has only placed it in its seat. It ends, I pay (70 euros) and go away. I go back to the boiler to rearrange things in the cabin and immediately notice that the leak has increased dramatically (1 bucket of water in 5 minutes). I immediately call the technician who immediately puts himself on the defensive saying that he was not at fault and that the dirt separator was already broken (Not true, broken but not unusable). At this point the boiler is completely unusable as it cannot maintain the pressure for more than 10 minutes. Anyway, I ask for an alternative repair to at least use the boiler, not finding from anyone (in the meantime I had called the offices to explain what happened) the desire to meet the customer. The only thing they managed to offer me was just to sell me a new dirt separator (150 euros, HUNDRED FIFTY) when new it will cost yes and no 50 euros and anyway, saying that any repair would have had a higher cost. Even just eliminating the dirt separator and joining the pipes directly would have had an additional cost. Anyway technician listless beyond belief, dirty work, washing machine under the boiler completely dirty with boiler sludge. I asked him for a quote for 3 air conditioners to install (cost between 2000 and 3000 euros) which he completely glossed over. Obviously I will buy them elsewhere. Moral of the story: I called a real Plumber and with an expense of E 4.80 he solved the problem. It was enough to put a new valve.

This morning Luca and Cesare came to install the Mitsubishi Kirigamine Style (recommended by you). We are very satisfied, the machine fully meets our expectations. The technicians were very kind, very professional and, not to be underestimated, very clean. Company highly recommended!

Installation of the new Savio boiler by Luca and Simone, very professional and prepared and then Luca a guarantee !!!

Horrible experience, bordering on the surreal. NOT RECOMMENDED

Very professional to recommend

Quality, kindness and professionalism distinguishes this company. We mounted a boiler and I think they did an excellent job. Highly recommended.

Very positive experience. The technicians Marco and Luca were very professional. competent and not just very polite. Finally, I have been a customer of this very serious company for years.