Aelia Duty Free

2.1/5 based on 8 reviews

Contact Aelia Duty Free

Address :

Via G. Galilei, 30, 30173 Venezia VE, Italy

Website : https://www.aeliadutyfree.it/
Opening hours :
Monday 9AM–7:30PM
Tuesday 9AM–7:30PM
Wednesday 9AM–7:30PM
Thursday 9AM–7:30PM
Friday 9AM–7:30PM
Saturday 9AM–7:30PM
Sunday 9AM–7:30PM
Categories :
City : Venezia

Via G. Galilei, 30, 30173 Venezia VE, Italy
A
Alessandra Arcidiacono on Google

Una splendida esperienza. Personale competente e attento alle linee guida. Una vastissima scelta di prodotti e prezzi davvero top!!! Ogni viaggio un acquisto. Aelia Venezia Marco Polo very good. ❤️
A wonderful experience. Competent staff and attentive to guidelines. A huge choice of products and really top prices !!! Every trip is a purchase. Aelia Venice Marco Polo very good. ❤️
T
T von Holt on Google

Betrüger Durch täuschende Preisauszeichnung (versetzte Preisangabe ein leeres Regal höher, auf gleicher Regalhöhe war 6,.. Euro angegeben) verkaufte mir der Laden ein kleines Glas Pesto im Wert von ca 6 Euro für einen irrealen Preis von über 17 Euro.
cheater The store sold me a small glass of pesto worth about 6 euros for an unreal price of over 17 euros.
H
Héloïse Durand on Google

Inadmissible!!! Mauvaise étiquette prix sur mon produit (le double du prix en caisse) et pas de remboursement possible . Est-ce légal ?? L’équipe de vendeur est très désagréable. A fuir .
Unacceptable!!! Wrong price tag on my product (double the price at checkout) and no refund possible. Is it legal?? The sales team is very rude. To flee .
B
Bruna Strazzullo on Google

Partendo ogni mese la mia visita è abituale, il personale è molto gentile, sono sempre disponibili a darti una mano e a consigliarti. È proprio bello! Grazie mille e alla prossima volta!
Starting every month my visit is usual, the staff is very kind, they are always available to give you a hand and to advise you. It is really beautiful! Thanks a lot and see you next time!
M
Maria Ranieri on Google

Acquistato in profumeria un cofanetto di ombretti di Chanel e quando sono arrivata a casa ho trovato la sorpresa che i colori erano sostanzialmente diversi e con una colorazione che faceva pensare ad ossidazione o prodotto non conservato bene. Mandata una mail a Lagardere dove ho allegato foto e scontrini e loro per tutta risposta mi inviano la foto dello stesso prodotto presa da Internet e con colori diversi dai miei ma nonostante l'evidenza mi dicono che il prodotto in mio possesso è quello giusto. Forse a Venezia il cliente ha sempre torto. Peccato per la cattiva pubblicità che si sono fatti con noi clienti che viaggiamo e portiamo soldi nella loro città.
I bought a Chanel eyeshadow box at a perfumery and when I got home I found the surprise that the colors were substantially different and with a color that suggested oxidation or a product not well preserved. I sent an email to Lagardere where I have attached photos and receipts and in response they send me the photo of the same product taken from the Internet and with different colors from mine but despite the evidence they tell me that the product in my possession is the right one. Perhaps in Venice the customer is always wrong. Too bad for the bad publicity that has been made with us customers who travel and bring money to their city.
S
Sabrina Miklavcic on Google

A very cute duty free walking through store. They have all most importaint goods to buy, as Limonchello, prosciutto, cheese.....
D
Danian Pombo on Google

Bought a gift set of Kah tequila, 2 of the 3 bottles were empty and the third was only half. Customer service trying to rectify this is terrible!
F
Farah Hanna on Google

I bought a bottle of spirit and paid using the contactless card, the system was too slow so the cashier ask me to pay another time by inserting my card and putting the pin code. I just noticed that I paid double the same purchase!!! I checked on the internet I am not the first person to get scammed!!! In addition, we can't find on internet a phone number or an email in order to request a refund...

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