A Point Porto Ercole Resort & Spa
3.8/5
★
based on 8 reviews
Contact A Point Porto Ercole Resort & Spa
| Address : | Via Caravaggio Int, Via Tramontana, 58018 Porto Ercole GR, Italy |
| Phone : | 📞 +98 |
| Postal code : | 58018 |
| Website : | http://www.apointhotelsresorts.com/hotel-5-stelle-porto-ercole/ |
| Categories : | |
| City : | Porto Ercole |
| Description : | Contemporary rooms & suites in a chic hotel offering a polished restaurant & a tranquil spa. |
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Chris D on Google
★ ★ ★ ★ ★ Bang average. Rooms ok. Lacking character and polished service
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cadosh d on Google
★ ★ ★ ★ ★ Feeling like in Greece! What a view of the Mount Vesuvius! Campanian volcanic arc, marvelous day and night!
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Marco Gentile on Google
★ ★ ★ ★ ★ No Wi-Fi, freezing in the hallways and at the restaurant, Terrible room service
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Michael Aditya on Google
★ ★ ★ ★ ★ The hotel is Good, have a top floor Swimming pool with 360 degree view.
The bar and the room is nice. But the food i quite standard.
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Andreas Märkl on Google
★ ★ ★ ★ ★ I tried to book the Hotel through "Connex".
After two days, they give me the information, that it's not possible to book it for the disered date.
Fine, not a big deal for us.
BUT....
after that I was calling the hotel to ask personally (it's more respectfull in my view) if they see a chance to give us a room. Also I told them, that it was through "Connex".
Surprisingly they give me the confirmation, that they have one left.
So I called the broker, to fix everything for my holidays.
After 3h, I got a mail from Alfonso, the hotel owner, telling me that nobody can remember about my conversation on the telephone, so they cancelled the booking.
All in all I've to say, that I've never seen such a bad service in case of a reservation.
And if this is just the beginning of the service-chain, I'm glad to never visit this hotel ever.
No call from the owner,
no way trying to find a solution for THEIR mistake,
just a simple note to "Connex" (these company is doing a great job).
I would recommend everyone who's interested to make a booking through them:
DO IT PER MAIL, POST or whatever.
Just to make sure, that they don't "forget" about their own words.
OR....
Search for better Hotel.
I guess, it could not be that hard to find one ;-)
Regards.
Andreas
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M M on Google
★ ★ ★ ★ ★ The only thing we didn't like, was the square toilet seat, lol. The staff was super helpful and accommodating!
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becreart studio on Google
★ ★ ★ ★ ★ Amazing fantastic Hotel front of The Sea, every Day sun quiet relax !! Thanks staff !!
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Stephen Attwood on Google
★ ★ ★ ★ ★ Well organized hotel, lovely rooftop infinity pool. A bit of a walk from the old port, which would require a transport vehicle for some.
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