Villaggio Turistico Lugana Marina
4.5/5
★
based on 8 reviews
Contact Villaggio Turistico Lugana Marina
| Address : | Via Verona, 127, 25019 Sirmione BS, Italy |
| Phone : | 📞 +999 |
| Postal code : | 25019 |
| Website : | https://www.luganamarina.it/ |
| Categories : | |
| City : | Sirmione |
| Description : | Relaxed lakeside hotel offering unfussy apartments with kitchens & terraces, plus an outdoor pool. |
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Martin Tully on Google
★ ★ ★ ★ ★ A lovely place to bring the family. Chalets are air conditioned and well equipped. Site is small and pool never too crowded. Lake Garda is less than 100 metres away and can be seen in my photos.
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gregory olivier on Google
★ ★ ★ ★ ★ This summer village is just really great. For families, that’s the place to select for one week or more. Everything is available to enjoy an awesome stay. The two swimming pools are spacious to enjoy relaxing afternoons.
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James Tierney on Google
★ ★ ★ ★ ★ Despite off season and covid restrictions just spent a wonderful couple of days here. Very well located the lakeside complex is well maintained and very well staffed. Some great offers to be had at the moment
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Blaž Jelenko on Google
★ ★ ★ ★ ★ Watch out!!! Attenzione!!! Achtung!!!
?watch out, that they don’t ruin your hollidays!?
Very greedy owners and management.???
They advertise a nice pictures of vacation village and write: “all units feature a kitchenette, private bathroom and a balcony or patio overlooking the pool or gardens”.
So we chose a nice bungalow (not the cheepest option they have) made a reservation and pay in advance.
?BUT WATCH OUT!?
Yesterday when we arrived they put us with small baby in a house on parking lot. Yes, between the cars on parking lot, with no garden, no pool sight and no grass around. Just asphalt, cars passing bay and parking around and in front of bungalow.
We made a complaint right away, and they offerd us another accomodation but wanted more than 200€ extra. On booking.com we found free (vacant) apartment for cheeper price but they said that this is a mistake and didn’t want to put us there. So we asked for refund, because there is a lot of other nicer and less expensive appartments around.
And they did not want to give us money back.
Now we are stuck on a parking lot wih small baby crawling around?
I have never seen the management and the personel so greedy and selfish. I don’t belive that any of them would like to spend their vacations on a parking lot. But they are putting peolpe there.
They don’t want to give us another appartment and don’t want to give us refund, so we could found a better place. They dont want guests to be happy and don’t care about a bad review.
?So watch out, that they don’t ruin your hollidays too!!!?
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Bex on Google
★ ★ ★ ★ ★ Nice and neat little resort. The apartment was super clean and equipped with everything you need. The employees were very friendly!
Everything looked well looked-after.
We only did not like the restaurant. Also there the staff was very nice... Only the pizza was a nightmare.....
I can absolutely recommend the apartments. Nice location right on the lake!
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Erwin Vonk on Google
★ ★ ★ ★ ★ This vacation parc is very nice. It is situated next to lake Garda in the outskirts of Sirmione. The hosts are most friendly and willing to help you to make the most of your holiday or short break. The appertments are clean, light and spacy. The restaurant at the lake site of the parc has a small but very good restaurant. The food is to die for! This is really a very good vacation resort. The only thing missing is some activities in the evening. Or a bar with live music. But hey, you can't have everything!
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Kristinn Benediktsson on Google
★ ★ ★ ★ ★ I have to give this place 5 stars. Everything was as expected. Very nice and clean. Nice location.
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Paul C on Google
★ ★ ★ ★ ★ Excellent location for driving to see lots of places and a very good price (relative to other options within about a 30 min drive). Very close to the lake (could see bits of it through the trees from our balcony). Very quiet (when next door is not sitting on her balcony and shouting down the phone to whoever it was).
Bed was pretty good for sleeping on, but felt a bit soft. Good size fridge and freezer. TV worked fine and had loads of channels (a few in English, but nothing much of interest).
The only cooking facilities were 4 gas rings - no oven, grill, microwave, toaster etc (though there was a kettle), which is an oversight and should be better.
Bit of a problem with ants everywhere, but it got better once we kept every single bit of food in the fridge, even if it didn't need cooling.
We had two problems:
1) initially the balcony door would not lock, so anyone could get in by pulling it open even when "locked" - this was mostly fixed the same day we reported it (though the door still moved more than I'd be comfortable with, even if I could not open it when locked).
2) missing pillow cases for the two spare pillows - delivered the same day.
Unfortunate incident of having an ambulance crew wake us at 4am on the last day, but that was because they went to the wrong apartment. Highlights the problem of not having staff on the premises at night.
Helpful people on reception, who spoke good English too (I think it was staffed 08:00-21:00)
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