Veneta Cucine Padova

Excellent advice thanks to Ms Stefania who advised us best. Excellent quality cuisine and impeccable assembly. Customer satisfied with having purchased a kitchen from Veneto Cucine.

Kitchen just completed in our new one Paduan house: full satisfaction. Thanks to the professional and impeccable assistance of Mr. Mario Leandrin who was able to give shape and interpretation to our idea with excellent advice. Veneta cucine is always a guarantee, excellent value for money and solutions of the highest level!

Previous post update. DO NOT RELY ON THIS COMPANY WHICH IS NOT ABLE TO GUARANTEE AN ASSEMBLY AT THE HEIGHT OF THE EXPENSED PRICE After a month of ups and downs and repeated calls to the retailer, only the intervention of the lawyer allowed the "solution" in a short time of the obvious errors in the assembly phase (see photo in the previous post, or wall units mounted crooked, missing drawers, impossible doors to open at the same time) The quotation marks are mandatory when not even the SECOND intervention of the fitter (this time an employee of veneta cucine and not contracted to third parties as seems to be the practice for this company), has made it possible to have the kitchen in perfect condition. This time, a door and a shelf that were dented during the first assembly were missing. At the THIRD intervention of the assemblers (the same ones of the first disastrous assembly) the damaged shelf and door were finally replaced. Door that was previously perfectly functional (albeit dented), is now slack, tilting, with defective hinges and with the screws that anchor the mechanism that turn empty. Promptly pointed out the difference to the fitters, the only solution found was to insert temporary rubber shims to reduce the slack of the door. In conclusion, 10,000 euros spent, a kitchen still defective one month later, weekly calls to customer service and retailer, 4 days of work lost to keep up with the fitters who instead of solving problems create more. The only solution remains to take legal action again and request compensation for damages. Attached is the photo of how they thought of installing the new door. I won't go into explanations because anyone with a minimum of familiarity can understand the superficiality and incompetence of the fitters to whom this company relies.

Nothing to say. Prepared and kind staff. In particular, Mr. Mario Leandrin is a capable and objectively prepared person to solve the problems that arise in the design phase (ours was not easy). He followed us through and through, even after sales. The assembly staff are also of thickness and quality (clean, tidy and friendly). Delivery times met per second.

In June 2021 we purchased a Pavese model kitchen in ash with Top Caranto tops. Right from the start we had excellent advice from Mr. Mario with the description of the product and various suggestions that allowed us to optimize our choice. Excellent advice also for the choice of appliances, starting with the large Electrolux oven. Thanks to the inspection at our home, always done by Mr. Mario, the assembly of the kitchen was perfect. Punctuality also on the promise of delivery times. We are writing this review after several months of using our kitchen, because now we can really say, THANK YOU MARIO, THANK YOU VENETA CUCINE, happy to have chosen you. Maurizio and Emanuela

Hello, 1 month ago I turned to the Veneta Cucine store in Padua because I needed advice on some kitchen details. I appreciated the staff I met. I found myself in front of some truly competent professionals able to communicate with the client. Professionalism and knowing how to communicate by dedicating deep attention to customer needs are VERY RARE qualities. Having a store with a door that opens is not enough to acquire customers. I felt like writing a review and dedicating 2 words, because I want to divulge my experience and reward the staff of this store who, for sure, devote commitment, time and training to Being as it is. Thanks we will see you again soon !!

The quality of the brand is not discussed but a company with this name cannot afford to carry out sales in these ways and to sub-contract the assembly to companies of dubious professionalism. The customer is not provided with a detailed estimate for each item with net price and VAT. The customer therefore does not know what he is buying, at what price he is buying it and, above all, if he is buying it at a good price. The total is simply provided without knowing how much each item affects that total by simply making the deposit on trust (obviously misplaced in our case). Result? when you receive the invoice (and pay attention to the retail invoice you only receive it upon payment of the total) you will find increases in the prices of household appliances and disproportionate assembly and transport costs to make ends meet (example Electrolux kead 7200 L washing machine paid 719.12 euros with price on variable internet between 300 and 400 or transport fees of 650 euros). But let's get to the assembly, when one pays thousands of euros for the kitchen, one expects it to be perfectly assembled. The assembly, on the other hand, is subcontracted by the Venetian kitchen to external companies that obviously do not care about the name of the company. Result? Scratches on the newly painted walls, missing pieces, doors mounted crooked, which overlap and do not allow simultaneous opening, all aggravated by dubious justifications when it would have been enough to take a ladder and notice that the door was simply mounted crooked (see .photo). The worst part is that I have been contacting the dealer for two weeks and they tell me that I can not help but wait. I'm sorry because in the end I am left with the perception that I have been scammed. There is a difference between making money doing your job by selling a product (which is great) and making money by making a profit on the customer. It would have been enough to have a little more transparency and attention to the customer (which I see lacking when reading the other reviews on the Padua store) to improve our experience up to now absolutely negative.