Salento Easy: tour, itinerari e vacanze nel Salento
4.7/5
★
based on 8 reviews
Contact Salento Easy: tour, itinerari e vacanze nel Salento
Address : | Via Soleto, 109, 73025 Martano LE, Italy |
Phone : | 📞 +9878 |
Postal code : | 73025 |
Website : | http://www.salentoeasy.it/ |
Categories : | |
City : | Martano |
B
|
Benedetta Fanchi on Google
★ ★ ★ ★ ★ Assolutamente sconsigliato, non rivolgetevi a questa agenzia.
Ho prenotato un servizio navetta dall'aeroporto di Brindisi a Gallipoli per il giorno 07 agosto. Come da accordi, ho ricevuto l'email di conferma con il nome dell'autista e il numero di telefono che ho contattato due giorni prima e mi ha confermato la prenotazione, dicendomi che avrebbe aspettato fino ad un'ora rispetto all'orario previsto di arrivo (ore 12.10). All'uscita dall'aeroporto (ore 12.50, poiché l'aereo ha leggermente ritardato), non troviamo la navetta e, contattando l'autista, nega sia la prenotazione sia il fatto che ci siamo accordati due giorni prima.
Mando immediatamente gli screenshoots relativi sia all'email di conferma e sia della chiamata avvenuta due giorni prima, ma la sue proposte sono state:
1) arrangiarmi, in quanto "moltissimi vanno a Gallipoli e avrei trovato un'altra navetta senza problemi"
2)aspettarlo due ore perché prima non avrebbe potuto essere all'aeroporto a causa del traffico.
Ho contattato immediatamente l'agenzia per chiedere spiegazioni e l'autista mi ricontatta dicendo che è normale che non vi sia la navetta perché siamo atterrati in ritardo, nonostante nell'email vi sia scritto che l'attesa sia fino a 45 minuti e che avrei dovuto avvertirlo del ritardo tramite un messaggio WhatsApp (impossibile in quanto fossimo ancora in alta quota, inoltre avevano il codice relativo al volo quindi sapevano benissimo fosse in ritardo).
In sostanza? Abbiamo seguito il prezioso consiglio fornito dall'autista, ci siamo arrangiati e abbiamo trovato un'altra navetta e anzi, lo ringrazio perché, oltre a ricevere un vero SERVIZIO (non come quello di questa agenzia), abbiamo anche risparmiato in termini economici.
Ciliegina sulla torta? L'autista ci ha anche annullato il servizio di ritorno da Gallipoli all'aeroporto di Brindisi tramite messaggio WhatsApp, così, senza nessuna motivazione.
Vi sono numerosi servizi di navetta per spostarsi nel Salento, non contattate loro se non volete che la vacanza parta con il piede sbagliato.
Absolutely not recommended, do not contact this agency.
I booked a shuttle service from Brindisi airport to Gallipoli for 07 August. As agreed, I received the confirmation email with the driver's name and phone number that I contacted two days before and he confirmed my booking, telling me that he would wait up to an hour compared to the scheduled time of arrival (12.10). At the exit from the airport (12.50, since the plane has slightly delayed), we do not find the shuttle and, by contacting the driver, he denies both the reservation and the fact that we agreed two days before.
I immediately send the screenshoots related to both the confirmation email and the call that took place two days before, but his proposals were:
1) get by, as "many go to Gallipoli and I would have found another shuttle without problems"
2) wait for him for two hours because he could not have been at the airport before due to traffic.
I immediately contacted the agency to ask for explanations and the driver gets back to me saying that it is normal that there is no shuttle because we landed late, although in the email it says that the wait is up to 45 minutes and that I would had to warn him of the delay via a WhatsApp message (impossible as we were still at high altitude, they also had the code related to the flight so they knew very well it was late).
Basically? We followed the valuable advice provided by the driver, we made do and found another shuttle and indeed, I thank him because, in addition to receiving a real SERVICE (not like that of this agency), we also saved in economic terms.
The icing on the cake? The driver also canceled the return service from Gallipoli to Brindisi airport via WhatsApp message, as well, without any reason.
There are numerous shuttle services to move around Salento, do not contact them if you do not want the holiday to start off on the wrong foot.
|
S
|
Sara Koh on Google
★ ★ ★ ★ ★ Io e altri 7 miei amici siamo stati una settimana intera nel Salento e grazie al noleggio di due macchine ci siamo visti gran parte dei paesini e delle città circostanti, senza macchine sicuramente non saremmo riusciti. I proprietari si sono dimostrati cortesi e disponibili sin da subito e i prezzi sono molto contenuti, anche per noi giovani ragazzi con un viaggio di maturità davanti. Il rapporto di qualità prezzo è notevole ed è forse il loro punto forte. Se dovessimo tornare sicuramente ci rivolgeremo nuovamente a loro. Super consigliato!
Me and 7 other friends of mine spent a whole week in Salento and thanks to the rental of two cars we saw most of the surrounding villages and cities, without cars we certainly would not have been able to. The owners proved to be courteous and available right from the start and the prices are very low, even for us young boys with a high school graduation trip ahead. The value for money is remarkable and perhaps their strong point. If we come back we will definitely turn to them again. Super recommended!
|
B
|
Barbara Franciosi on Google
★ ★ ★ ★ ★ Ho inviato una richiesta per noleggio in esclusiva di barca con skipper e sono stata subito contattata con un’ottima proposta dal porto che desideravo. La giornata è stata bellissima, lo skipper molto professionale e bravo a condurre la barca ed il pranzo a bordo ottimo! Una perfetta organizzazione!
I sent a request for an exclusive skippered boat rental and was immediately contacted with an excellent proposal from the port I wanted. The day was beautiful, the skipper very professional and good at driving the boat and the lunch on board was excellent! A perfect organization!
|
V
|
Victoria Greig on Google
★ ★ ★ ★ ★ Our fourth year using Salento Easy. Always a great service. Mauro is extremely helpful and efficient. I would thoroughly recommend.
|
J
|
Jane Morris on Google
★ ★ ★ ★ ★ Salento Easy do exactly what the title says- make travel around the beautiful Salento “Easy”! Mauro is wonderful; we engaged his Company to transport over 150 wedding guests around the Lecce area over 3 days. Every transfer ran smoothly, including coaches, mini bus and smaller cars. We cannot reccomend Mauro and his Drivers highly enough! Peter & Jane Morris, UK.
|
M
|
Megan Ahearn on Google
★ ★ ★ ★ ★ This agency helped us get a wonderful experience aboard a sailboat from Leuca. The agent communicated us via WhatsApp in the days before the trip to check in about the weather and offer other recommendations. We really appreciated the gracious and thoughtful communication. Our experience was very authentic, special, and affordably priced!
|
V
|
Valentina Candeloro on Google
★ ★ ★ ★ ★ I booked a day of sailing from Gallipoli for myself and my family. The crew was on time, the boat clean, they did everything possible for us to enjoy our day. We got served aperitivo, a light lunch, visited a couple of spots for swimming and we’re told about about the history of the old port and city of Gallipoli. All in all a great day that I would recommend for families and friends!
|
L
|
Leah Bernardo-Ciddio on Google
★ ★ ★ ★ ★ I had an excellent experience with Salento Easy! My mother was visiting me here in Lecce this week, and since tourist season was over, I was finding it difficult to arrange transport to the sea. I wanted to take my mother to visit Rocavecchia and Torre Dell'Orso. I wrote to Salento Easy and Mauro promptly contacted me to help me arrange a personal trip just for us, that would allow us the visit we wanted. He made a phone call to the archaeologists at Roca so that I could arrange a visit to the site, and also booked a driver for me. Everything went smoothly - our driver, Andrea, was extremely pleasant and friendly. He arrived on time, and told us a lot about the territory during our ride. He waited for us as we visited the site of Roca and then joined us for a coffee at Dentoni (a must-visit, of course!). The price was very reasonable and much cheaper than many of the other options (i.e. cheaper than simply turning up at the train station and jumping into a taxi). I also appreciated that we were able to communicate with Mauro and with Andrea solely through WhatsApp, since I do not have any SMS texts on my phone plan. I really recommend Salento Easy for their attention to our wishes - my mother had a very fantastic day, an unparalleled experience! Grazie mille a voi due Mauro ed Andrea!
|
Write some of your reviews for the company Salento Easy: tour, itinerari e vacanze nel Salento
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Tour operator,
Nearby places Salento Easy: tour, itinerari e vacanze nel Salento