Residence La Mattanza

4/5 based on 8 reviews

Contact Residence La Mattanza

Address :

Via Aperta, 22, 91100 Trapani TP, Italy

Phone : 📞 +998
Website : http://www.casevacanzelamattanza.com/default.asp
Categories :
City : Trapani

Via Aperta, 22, 91100 Trapani TP, Italy
A
Alessandro Melillo on Google

Bene ma non benissimo. La struttura è situata in pieno centro storico di trapani, a pochi minuti da qualsiasi luogo di interesse e dal porto. L'host, Domenico, è gentilissimo, ci ha sempre dato consigli impeccabili (soprattutto in ambito culinario) e ci ha prestato due ombrelloni per il mare, facendoci risparmiare di acquistarli (spero di esserci sdebitati a dovere lasciando una sdraio che probabilmente sarà messa a disposizione dei posteri). Ciò detto, la struttura in generale sembra soffrire di scarsa attenzione su alcuni particolari, che nel complesso peggiorano l'esperienza dell'ospite. Leggendo le recensioni, già prima di arrivare, abbiamo visto che c'era stato un calo negli anni, segno del fatto che l'invecchiamento della struttura, evidentemente non accompagnato da un'adeguata manutenzione, ha inciso sul giudizio finale degli utenti. Tra le note dolenti ci sono: - la pulizia: quando abbiamo prenotato c'era scritto che era prevista tutti i giorni (testualmente "servizio di pulizia quotidiana"), ma quando siamo arrivati ci è stato detto che non era prevista affatto, e che ci sarebbe stato solo un cambio biancheria a metà soggiorno; - la cucina: tutte le stanze sono veri e propri appartamenti provvisti di angolo cottura, che però non abbiamo sfruttato in quanto veramente vecchi e, ricollegandomi al primo punto, sporchi; la cucina dovrebbe essere la parte più pulita della casa, ma così non è stato; - il bagno: la lavatrice era troppo vecchia e, quando azionata, puzzava, il chè ci ha impedito di utilizzarla; la doccia si otturava dopo circa tre secondi di utilizzo, creando subito una sorta di piscina piena di sabbia e capelli (degli ospiti precedenti immagino, ma chi lo sa); anche qui, immagino ci sia stato un progressivo peggioramento negli anni, leggendo anche le recensioni degli altri utenti; camera da letto: mancavano armadio e televisore; terrazzo: inutilizzabile in quanto troppo sporco; palazzo: al primo piano la luce non si accendeva e l'ascensore ci metteva circa 2 minuti per fare 4 piani (tra l'altro, bisognava tenere premuto per tutto il tempo il tasto relativo al piano di destinazione), il chè era molto scomodo se si manteneva al contempo qualcosa (ad esempio le buste della spesa). A questi aspetti negativi si contrappongono, come già detto, un host molto gentile e disponibile, e una struttura che dà l'impressione di avere un grandissimo potenziale, purtroppo inespresso. Il terrazzo del super attico del rais (una delle due stanze che abbiamo prenotato) sarebbe un punto di forza eccezionale, ma la poca pulizia non mette a proprio agio l'ospite, che quindi non lo utilizza (come nel nostro caso). Il giudizio quindi si attesta su 3 stelle, che spero possano servire da monito ai gestori della struttura per migliorare i punti che ho descritto. Nel complesso, per il prezzo, non mi sento di sconsigliarlo, anche se bisogna fare più di un compromesso per farsi andare giù alcuni difetti.
Good but not great. The property is located in the historic center of Trapani, just a few minutes from any place of interest and the port. The host, Domenico, is very kind, he has always given us impeccable advice (especially in the culinary field) and has lent us two umbrellas for the sea, saving us from buying them (I hope to be properly repaid by leaving a deckchair that will probably be arrangement of posterity). That said, the structure in general seems to suffer from little attention to some details, which overall worsen the guest experience. Reading the reviews, even before arriving, we saw that there had been a decline over the years, a sign of the fact that the aging of the structure, obviously not accompanied by adequate maintenance, had an impact on the final judgment of the users. Among the painful notes are: - cleaning: when we booked it was written that it was scheduled every day (literally "daily cleaning service"), but when we arrived we were told that it was not provided at all, and that there would only be a linen change mid-stay; - the kitchen: all the rooms are real apartments with a kitchenette, which however we have not used as they are really old and, reconnecting to the first point, dirty; the kitchen should be the cleanest part of the house, but it didn't; - the bathroom: the washing machine was too old and, when operated, it stank, which prevented us from using it; the shower closed up after about three seconds of use, immediately creating a sort of swimming pool full of sand and hair (from previous guests I guess, but who knows); here too, I guess there has been a progressive worsening over the years, also reading the reviews of other users; bedroom: wardrobe and TV were missing; terrace: unusable as it is too dirty; building: on the first floor the light did not turn on and the lift took about 2 minutes to make 4 floors (among other things, you had to hold down the key relating to the destination floor all the time), which was very inconvenient if you kept something at the same time (for example shopping bags). These negative aspects are contrasted, as already mentioned, by a very kind and helpful host, and a structure that gives the impression of having great potential, unfortunately unexpressed. The terrace of the super attic of the rais (one of the two rooms we booked) would be an exceptional strength, but the lack of cleanliness does not put the guest at ease, who therefore does not use it (as in our case). The rating then stands at 3 stars, which I hope can serve as a warning to the managers of the structure to improve the points I have described. Overall, for the price, I don't want to advise against it, even if you have to make more than one compromise to get some flaws down.
M
Martina Červenková on Google

Lokalita je super,do centra blizko ,k mori blizko,hned naproti ubytovani je obchod s potravinami??komunikace s recepci byla bez problémů??škoda,že v apartmánu byla zima a v koupelně smrděl odpad ?ale i tak děkujeme za fajnovy pobyt v Tripani????☀️
The location is great, close to the center, close to the sea, just opposite the accommodation there is a grocery store Tripani????☀️
E
Elena Makarevich on Google

No water, no wifi
H
Hermann F. Wagner on Google

the relation price / comfort is ok
О
Ольга Львова on Google

Perfect place, located near the center. Nice stuff and clean rooms
A
Aurel DUP on Google

Well located but that's the only advantage.. The see view described is actually to be guessed between 2 buildings, the apartment was old and dirty, the mattress catastrophic, and it seems people came on our terrace when we were outside...
M
Miss Frankie on Google

Top accomodation in the heart of Trapani downtown. Elegant apartments, just reniewed and full of comfort. I genuinely recommend both for short and long stay, expecially It you want to live the Real Trapani vibe. Domenico is a real gentleman, he have us good advise for restaurant and places to visit. Very good!
L
Ludmila Mardari on Google

Our 2 nights stay was not as per our expectations. The appartment that we had on the first floor it's not as on the pictures shown by the property. There was a very small kitchen that we didn't use, the mattress was awful. At night it is very loud from the neighbours and also the street, don't recommend for those with a sensitive sleep. There is no free parking as described, you should park at a public parking that is 10min walking from the place paying 0,10€/h. The staff was nice and very friendly, good breakfast. The old town being close is the main advantage.

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