Renaissance Tuscany Il Ciocco Resort & Spa
4.5/5
★
based on 8 reviews
Contact Renaissance Tuscany Il Ciocco Resort & Spa
| Address : | Via Giovanni Pascoli, 55051 Castelvecchio Pascoli LU, Italy |
| Phone : | 📞 +9879 |
| Postal code : | 55051 |
| Website : | https://www.marriott.com/hotels/travel/lcvbr-renaissance-tuscany-il-ciocco-resort-and-spa/%3Fscid%3Dbb1a189a-fec3-4d19-a255-54ba596febe2%26y_source%3D1_MjkyMTUxMy03MTUtbG9jYXRpb24ud2Vic2l0ZQ%253D%253D |
| Categories : | |
| City : | Castelvecchio Pascoli |
| Description : | Upscale spa hotel with 2 luxe pools, a chic restaurant & a terrace with valley views. |
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JayMatta on Google
★ ★ ★ ★ ★ We had a few days to stay at this lovely secluded resort, the staff at checkin were lovely, friendly and helpful.
Rooms a bit small but the ones front facing have a beautiful view.
Food at the outlets was very yummy and nice atmosphere, breakfast was good but could have some more options added.
Beautiful pool with great views of the mountains but you need to go early to get a space.
Overall a great relaxing stay.
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Adrian Martin on Google
★ ★ ★ ★ ★ This is a huge conference style hotel which is in need of some refurbishment.
Our room was very small, dark and a very long walk from the lobby via two tiny four person lifts.
Breakfast service was terrible.
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Matyas on Google
★ ★ ★ ★ ★ The hotel has amazing locations. We really enjoyed the views and room quality. Hotel staff was super helpful and always willing positively minded.
Swimming pool is amazing. SPA was unfortunately closed due to covid, gym is rather averagely equipped.
Dining is not so good, and organization of staff is suboptimal. (Dinner and breakfast) resulting in slow service.
Fortunately there is quite a bit of restaurants in the area.
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HD on Google
★ ★ ★ ★ ★ The setting for this hotel is magnificent. The views are astounding.
We loved our weekend and spent most of the time at the pool looking over the most amazing mountain vistas.
We used the spa services and found the staff friendly and the experience very relaxing. However, this is not a vacation spot for everyone. Americans who are used to everything being extremely convenient and looking like Disneyland are going to have issues with it. Additionally, it has a very Wes Anderson sort of charm, but it is old world luxury - not someplace you'll see as a background of Chiara Ferragni's IG account.
The food was good, but the vegan offering were very limited.
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CHart on Google
★ ★ ★ ★ ★ We had an absolutely magical stay at the Renaissance Tuscany Il Ciocco Resort & Spa (Sept. 14-21, 2021). The views of the valley cannot be beat - they change almost hourly; the sunrise is gorgeous, the moon rise is spectacular, and the clouds and sun make every day a new view. Our room was clean and beautiful - views in 2 directions to take in the hills and fresh air. We had a lovely day by the pool, and I had an amazing massage at the spa. The person most responsible for our amazing stay, however was front desk superstar Maria. From even before we arrived, she gave us great information, and that continued as our visit went on. She remembered my name, she made sure we had tons of information about the places we were going to visit. It was super helpful that she offered us the exact address to put into our GPS on where to park in La Spezia for the train to Cinque Terre, for example - that saved us all sorts of headaches with that one simple thing. She made reservations for us at restaurants, she had great suggestions on places to eat and visit, and in general, made us feel like VIP guests. We cannot say enough about the service we received at this beautiful hotel, and would recommend to one and all. Grazie, Il Ciocco!
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HassanAlmaazmi on Google
★ ★ ★ ★ ★ We like the hotel staff, they were so friendly. We like their appreciation and care the whole stay. We like the location, it was so calm with a fantastic view. We like the fact of having a private parking for the car. We like the room size.
The points we dislike are:
1. The insects they were in the room.
2. The day cleaning service was a bit below average.
3. The breakfast was of limited varieties.
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Tieg Grayson on Google
★ ★ ★ ★ ★ I am a travel agent and I have not stayed at this property, but I am very grateful for the service my client received at this property. He had a remarkable experience! Thank you, Gian!
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Zehra Gürtürk on Google
★ ★ ★ ★ ★ Will never ever come back here. There are many problems with the hotel, 1- they shut down/block areas unannounced like sauna or parking lot and then you need to figure out yourself or make multiple calls to have them open
2-there is no place to eat during day time
3-restaurant is very bad, we had food twice and both were bad
4- In the supposedly guarded parking area our car tank was open by someone, and we don’t know what was put in the tank and how dangerous it can be in the end, there is no security footage of course
5- and for all this you need to pay 200 per night
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