Piazza Vittorio Suites
4/5
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based on 8 reviews
Contact Piazza Vittorio Suites
Address : | P.za Vittorio Veneto, 13, 10124 Torino TO, Italy |
Phone : | π +9 |
Website : | https://piazza-vittorio-suites.worhot.com/ |
Categories : | |
City : | Torino |
Description : | Polished units with kitchenettes in an upmarket apartment hotel featuring complimentary Wi-Fi. |
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Trip.com Member on Google
β β β β β Piazza Vittorio Suite is my home in Turin,there is not a better option for me.
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Raquel Balola on Google
β β β β β very well located! Amazing apartment!
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Simone Noventa on Google
β β β β β Very nice rooms, super clean, check-in very simple, super central
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Trip.com Member on Google
β β β β β My home in Turin.Piazza Vittorio is an amazing location and near the River.
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Trip.com Member on Google
β β β β β An Amazing location in Turin city center, In Piazza Vittorio Veneto facing the river.
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Trip.com Member on Google
β β β β β The Piazza Vittorio Suites,beside the amazing location in one of the most beautiful square in Italy,provide beautiful apartments, well designed and furnished.The team is very professional and helpful.Car park chargeable available in the square few meters away from the gate of the building.***y restaurants in the square and around the place.Nice area for walking or jogging nearby, river, park and hills! Great value for money!
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Henrik Burheim on Google
β β β β β Very cosy and lovely hotel apartment with easy access even though it's only has reception staffed 2 hours in the day.
Good kitchen, washing machine and possibility to hang clothes to dry.
Bed sofa was comfy but where missing some extra pillows.
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Maire McCormack on Google
β β β β β Well interestingly I put up a really good review three years ago and really enjoyed stating here....so I wanted to come again. How things change! (I stayed here from 15th to 19th April 2022.) On the back of that I booked it again as I wanted to treat my sister for a special birthday ( my niece joined us for two nights and I paid a supplement for those nights.)
Unfortunately it was not the best experience.
Good things...location in a wonderful old and grand piazza. It also felt very secure. Furthermore it is stylish ( though the cheap clothes hangers let it down. and a few things didn't work. ) Loved the lighting.
Bad things....it was really dirty. The dust on the lamps and radiators was thick and dust had collected everywhere and the suite had clearly not seen a cloth for some time.
We couldn't find any cutlery - what was there was basic and still in the dishwasher. ( Some of the cups were dirty). There was no cutting board and no sharp knife. Not ideal if you wanted to stay in one night.
I paid for our stay immediately ( i.e. the following morning). I mentioned the cutlery and durty cups - in the dishwasher. Monica took 10 euros off the price.
That evening we ate in the suite. However, when I went to wash the dishes, I found the most disgusting sponge I had ever seen - and hardly any washing up liquid. I took photos and sent them on.
The following morning I was promised a 'deep clean' . The cleaning manager came round. I showed her the sponge. She said it was disgusting and put it straight in the bin. The room was then cleaned well and a bottle of detergent provided.
Lots of apologies given and Monica asked me to send my IBAN details which I did - eleven days ago. I assumed that this was an acknowledgement that what they had provided was not up to scratch. I have heard nothing since. Not even an acknowledgement of my email.
In addition I had asked if I'd mistakenly left a silk scarf. No response to that either. Dreadful customer service. I am so so disappointed. I could almost forgive an off day ( they told me it was not their usual cleaner)....but that nobody has replied to me is pretty poor.
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