Padiglione 7 - Pronto Soccorso Pediatrico

Very good and competent even if unfortunately they do not answer the phone ... But understandable they are always very full ...

A shameful thing, you arrive and for acceptance it takes a lifetime, they do not measure the child's fever to see if what you say is true, if "it's not serious" they tell you to come back later, to go to the hospital of San Daniele or to throw them on a Tachipirina and wait for it to not die ... That a child has a fever of 39 ° for more than 24h IS NOT AN INDICATIVE OF ANYTHING .. etc etc DEFICIENT !!!!

The vote does not refer to the service provided (not having been there) but to the welcome. After two and a half hours of patient waiting, at the reception desk in less than 1 minute we were invited to go home with a laconic "try again tomorrow, today there is no specialist". Apart from the arrogance, the rudeness and the provocative attitude (which I would also be willing to accept in the face of a marked professionalism) I find the disservice provided really worrying. Unfortunately I cannot publish the name of the "doctor" who also threatened me with a complaint.

You are ashamed, the same phrase was repeated to all patients, "do not clog the emergency room for these reasons," and of course we parents on Sunday morning decide to go for a walk to the emergency room. This is the second time I have come in my daughter's 5 years of life, never again. Reception staff without humanity.

I showed up on the morning of a holiday with my 8 year old autistic son, closed pediatricians, area hospitals only on an outpatient basis where to go? There was a lot of crowds, but like everyone I was given the right attention for the real problem and code assigned by the triage. Unfortunately the department has few staff, it deserves more attention from those who know that now half Friuli comes to them for every problem. Doctors, nurses and oss ​​always busy but precise who, despite being overwhelmed by long and heavy shifts, manage to be kind humans and still return a smile. I passed from the pediatric emergency room to hospitalization, 5 long days of hospitalization for something that I thought was mild and instead, only thanks to the professionalism, zeal and responsibility of those who took care of it, it turned out to be a potential serious problem that was treated promptly with affection and competence. So my thanks go to all the staff who, with their commitment and seriousness, are there to cope as best they can with everything that enters 24h through that door. Living in there, I saw medical personnel practically being part of the furniture. I saw everything going in and out and more and the only really negative thing unfortunately was the attitude and lack of education of some parents who accompanied the minors. Then for heaven's sake negative episodes can happen, as everywhere, speaking of health certainly one should not joke or take things lightly, the important thing is to point out the problem and I think it is in the interest of that administration to solve it as soon as possible precisely out of respect for the taxpayer who, however, must also demonstrate that he brings. So my son and I are grateful to you and I advise anyone to turn to you because you have shown professionalism and humanity. Thanks

Acceptance: rude and know-it-all staff towards parents who, if they go to this place, certainly do not do it lightly, rather they are presumably very worried about the health of their children. Ward: Doctors and nurses mostly inappropriate (with very rare exceptions) for small patients treated with little tact. The only positive note: the coffee and hot drinks dispenser of an excellent roasting.

Telephone reception, triage and on-site reception is really bad on the phone no one ever answers, useless calls to the switchboard for telephone transfer, an emergency room that does not answer the phone is really incredible and a painful service, on the spot yes. phone flashing in the medical examination room next to the bed inside the room connected to the triage without ringtone, you go and complain about the bad service and what do they do? They write on the report that the girl's father was agitated, things from the other world, you understand that the doctor in question is in league with the nurse, I hope. never take measures, ah and to get to the medical examination you must first pass a verbal examination with the triage then with the nurse and then after a wait.repeat everything.even to the doctor despite having already taken note,. these are graduates do you realize? Bad service