MVTransfer Noleggio Con Conducente
3.5/5
★
based on 4 reviews
Contact MVTransfer Noleggio Con Conducente
Address : | Via Piemonte, 1, 95122 Catania CT, Italy |
Phone : | 📞 +977799 |
Website : | https://mvtransfer-ncc.business.site/ |
Categories : | |
City : | Catania |
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Raffaele Rizzotti on Google
★ ★ ★ ★ ★ |
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Valeria Ventaloro on Google
★ ★ ★ ★ ★ |
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Manlio Manno on Google
★ ★ ★ ★ ★ Molto bello
Very nice
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Design Your Italy on Google
★ ★ ★ ★ ★ Servizio pessimo, prenotati 4 trasferimenti in Sicilia con circa un mese di anticipo. Da preventivo, l'azienda ha dichiarato la possibilità di effettuare i transfer con due tipologie di veicoli Mercedes Vito o Opel Vivaro. Il giorno del primo transfer l'azienda ha effettuato il servizio con Opel Vivaro. E' stata richiesta la possibilità di modificare il veicolo per uno dei transfer in quanto lungo e c'era la necessità di un mezzo confortevole ma a risposta è stata negativa perché il minivan Mercedes era già stato prenotato da un altro Cliente. Ricevuta mail da parte dell'azienda con richiesta di annullamento dei servizi due giorni prima del secondo transfer. La richiesta di annullamento non era stata accettata da parte mia. Dopo vari scambi di mail ho ricevuto una chiamata da parte di un certo Sig. Manlio che si è permesso di aggredirmi al telefono dicendomi "La disdetta è stata confermata, chiaro?". Alla mia dichiarazione di non voler annullare i servizi mi è stato detto in modo arrogante "Mi faccia pure una cause e scriva in italiano corretto (?????!!!!) ".
Se potessi dare 0 stelle lo farei molto volentieri. Purtroppo devo lasciare 1 ma comunque invito chi ha bisogno di prenotare dei transfer in Sicilia di NON rivolgersi a loro in quanto la professionalità non esiste, la trasparenza pure e non parliamo dell'educazione e l'attenzione verso il Cliente che anche in questo mancano. Rivolgetevi ad altre aziende che vi possono offrire di più e a prezzi onesti :)
PS: Le recensioni di 5 stelle sono state lasciate da Sig. Manlio e Valeria che è pure una dipendente dell'azienda. Lascio a voi le conclusioni.
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Worst service ever. I booked 4 transfers in Sicily one month prior of the arrival. The company cancelled the transfers with no reason 2 days before the second transfer. I sent emails confirming all the transfers but MVTransfer decided to cancel them. I was called also by Sig. Manlio who was extremely rude on the phone and who said that he had cancelled all transfers. I do NOT reccomend booking their services since there is no professional attitude. You can find way more professional services at good prices in Sicily :)
PS: 5 star reviews have been left by Sig. Manlio and Valeria who is also working for the company.
Bad service, booked 4 transfers in Sicily about a month in advance. From an estimate, the company has declared the possibility of carrying out transfers with two types of Mercedes Vito or Opel Vivaro vehicles. On the day of the first transfer, the company performed the service with the Opel Vivaro. The possibility to modify the vehicle for one of the transfers was requested as it was long and there was a need for a comfortable vehicle but the answer was negative because the Mercedes minivan had already been booked by another customer. Receipt of e-mail from the company with request for cancellation of services two days before the second transfer. The cancellation request was not accepted by me. After several exchanges of e-mails I received a call from a certain Mr. Manlio who took the liberty of attacking me on the phone saying "The cancellation has been confirmed, right?". Upon my declaration of not wanting to cancel the services, I was arrogantly told "Please make me a cause and write in correct Italian (????? !!!!)".
If I could give 0 stars I would gladly do it. Unfortunately I have to leave 1 but in any case I invite those who need to book transfers in Sicily NOT to contact them as professionalism does not exist, transparency as well and we are not talking about the education and attention to the customer that are lacking in this too. Contact other companies who can offer you more and at fair prices :)
PS: The 5 star reviews were left by Mr. Manlio and Valeria who is also an employee of the company. I leave the conclusions to you.
******
Worst service ever. I booked 4 transfers in Sicily one month prior of the arrival. The company canceled the transfers with no reason 2 days before the second transfer. I sent emails confirming all the transfers but MVTransfer decided to cancel them. I was called also by Mr. Manlio who was extremely rude on the phone and who said that he had canceled all transfers. I do NOT reccomend booking their services since there is no professional attitude. You can find way more professional services at good prices in Sicily :)
PS: 5 star reviews have been left by Mr. Manlio and Valeria who is also working for the company.
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