Kefa Residence
3.7/5
★
based on 8 reviews
Contact Kefa Residence
Address : | Via delle Begonie, 4, 90015 Cefalù PA, Italy |
Phone : | 📞 +9999 |
Postal code : | 90015 |
Website : | https://www.kefa.holiday/ |
Categories : | |
City : | Cefalu' |
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Grégory Cuvelier on Google
★ ★ ★ ★ ★ Bonjour à vous vacanciers, Endroit Mal indiqué , wifi hors de portée et impossible de s’y connecter même depuis extérieur . Lors du séjour pas d eau chaude pour se laver , personne sur place nous n’avions pas de réseau ni de wifi pour joindre quelqu’un ( la preuve le jeune homme présent nous a demandé d’aller en bas sur la route pour avoir du wifi ou du réseau afin de lui envoyer les pièces identité par mail, Impossible de joindre personne pour indiquer les problèmes , pas de surveillance la nuit ...car à 3h du matin il y avait des jeunes entrain de faire la fête dans la piscine et impossible de dormir car pas de climatisation dans la chambre juste dan la pièce à vivre le lendemain nous étions fatigué pour reprendre la route ... salle de bain même pas nettoyée à notre arrivé franchement déçu, quand nous avons pu contacter le service ils nous ont clairement envoyé balader ... à éviter sincèrement si vous désirez un mauvais séjour honteux de traiter les clients de la sorte avec un copié collé de vos réponses inutiles ... prenez vos responsabilités face à vos clients !!
Hello vacationers, Badly indicated location, wifi out of range and impossible to connect even from outside. During the stay no hot water to wash, nobody on site we had no network or wifi to reach someone (the proof the young man present asked us to go down the road to get some wifi or the network in order to send him identity documents by email, Impossible to reach anyone to indicate the problems, no surveillance at night ... because at 3am there were young people partying in the pool and impossible to sleep because no air conditioning in the room just in the living room the next day we were tired to get back on the road ... bathroom not even cleaned when we arrived frankly disappointed, when we were able to contact the service they told us clearly sent for a walk ... to be sincerely avoided if you want a shameful bad stay to treat customers in this way with a copy and paste of your useless answers ... take your responsibilities in front of your customers !!
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Sandro P. on Google
★ ★ ★ ★ ★ Residence molto pittoresco. Tratto saliente la bella piscina. Acqua sempre pulita. Bella veduta sul centro del paese da alcuni degli appartamenti collocati più in alto.
Very picturesque residence. Salient feature the beautiful swimming pool. Always clean water. Nice view over the town center from some of the higher up apartments.
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Rosalba Oliveri on Google
★ ★ ★ ★ ★ Luogo tranquillo, appartamenti molto carini e
Piscina eccellente, sempre pulita ,ben curata e ben gestita dai bagnini?
Quiet place, very nice apartments and
Excellent pool, always clean, well maintained and well managed by lifeguards?
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Tiziana Genna on Google
★ ★ ★ ★ ★ Abbiamo alloggiato presso gli appartamenti Captain e Fisherman, CHE FANNO PARTE DEL KEFA HOLIDAYS, trovando 2 appartamenti che non corrispondevano alle esagerate foto sul sito. Gli appartamenti erano trascurati, poco confortevoli e male odoranti. Condizionatori non funzionanti. La luce si staccava continuamente, perché contatore unico per i 2 appartamenti. La TV non funzionava. Nonostante vi fosse indicato il servizio wi fi, non era usufruibile. I telefonini all'interno sono irraggiungibili. I letti scomodissimi e con coperte datate.
We stayed at the Captain and Fisherman apartments, WHICH ARE PART OF THE KEFA HOLIDAYS, finding 2 apartments that did not correspond to the exaggerated photos on the site. The apartments were neglected, uncomfortable and bad smelling. Air conditioners not working. The light came off continuously, because it was the only meter for the 2 apartments. The TV was not working. Although there was indicated the wi fi service, it was not available. The mobile phones inside are unreachable. The uncomfortable beds and with dated blankets.
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Ingarao Nono on Google
★ ★ ★ ★ ★ Honteux de louer des appartements dans cet état , j’ai passer un séjour horrible , pas de wifi ! pas de climatisation dans les chambres et surtout pas d’eau chaude !! On était avec un enfant qui n’a meme pas pu se laver pendant son sejour !! Piscine juste a coté de notre apartement surveiller par un maitre najeur , qui ferme a 19h , de 3h du matin a 7h des personnes il fesait la fête !! impossible de dormir vu qu’on a ouvert la fénètre de la chambre vu que la climatisation ne marche pas .
J’ai contacter l’établissement dès le lendemain il ne veulent rien savoir ! Sans oublier le sac poubelle de la salle non vidé avec les affaires des précèdente personne !
Un conseil passer votre chemin
Ashamed to rent apartments in this condition, I had a horrible stay, no wifi! no air conditioning in the rooms and especially no hot water !! We were with a child who could not even wash himself during his stay !! Swimming pool right next to our apartment supervised by a master swimmer, which closes at 7pm, from 3am to 7am people were celebrating !! impossible to sleep since we opened the bedroom window as the air conditioning is not working.
I contacted the establishment the next day they don't want to know! Not to mention the garbage bag in the room not emptied with the belongings of the previous person!
A tip go your way
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Jessica Alo on Google
★ ★ ★ ★ ★ È inconcepibile come si possa affittare uno spazio come quello proposto, e di chiamarla anche camera. Ci viene proposto un letto matrimoniale e ci ritroviamo a dormire su di un divano letto in cui a stento c era spazio per una persona e con un materasso pressoché inesistente. Abbiamo dormito sulla struttura in metallo. Spazio inesistente anche nella camera composta da cucinino, bagno, divano letto, ingresso e armadio ammassati uno su l altro. Nn ha senso proporre tutti questi servizi se poi nn si ha neanche lo spazio in cui muoversi. Doccia che nn consentiva neanche la possibilità di girarsi e doccino pieno di calcare. È da folle proporre tutto questo a quei prezzi considerando la rampa di scale molto piccola e a chiocciola dove oltre la fatica per portare su le valigie ci si metteva anche la paura di poter cadere e farsi male. Ubicato in ZTL abbiamo dovuto anche pagare il parcheggio alla modica cifra di 12 euro al giorno e nn offrendo alcun tipo di servizio ci siamo ritrovati a trasportare le valigie per tutto il lungomare rischiando di danneggiarle a causa dei ciottoli presenti lungo il viale.
It is inconceivable how you can rent a space like the one proposed, and even call it a room. We are offered a double bed and we find ourselves sleeping on a sofa bed where there was hardly room for one person and with an almost non-existent mattress. We slept on the metal frame. Non-existent space even in the room composed of kitchenette, bathroom, sofa bed, hall and wardrobe piled one on top of the other. It doesn't make sense to offer all these services if you don't even have the space to move around. Shower that nn even allowed the possibility of turning around and shower full of limestone. It is crazy to offer all this at those prices considering the very small spiral staircase where, in addition to the effort to carry up the suitcases, there was also the fear of falling and getting hurt. Located in the ZTL we also had to pay the parking at the modest sum of 12 euros per day and by offering no type of service we found ourselves carrying the suitcases all along the promenade risking to damage them due to the pebbles along the avenue.
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Franck Trinity on Google
★ ★ ★ ★ ★ I vacanzieri vanno per la tua strada, niente WiFi devi lasciare l'hotel per prenderlo, niente acqua calda e bagno della spazzatura non svuotato, piscina chiusa alle 19:00 ma alle 3:00 giovani in piscina fino alle 7:00. festa e nessuna sorveglianza inoltre costretto a dormire con la finestra aperta perché manca l'aria condizionata secondo l'annuncio e con il rumore dei giovani in piscina impossibile dormire ... Vi diciamo di unirvi a loro in caso di problemi ma nessuno perchè no di rete e niente WiFi per comunicare per scappare non è grave! Deluso dal mio soggiorno
Vacationers go your way, no WiFi you have to leave the hotel to pick it up, no hot water and garbage toilet not emptied, pool closed at 7pm but 3am young people in the pool until 7am. party and no surveillance also forced to sleep with the window open because there is no air conditioning according to the announcement and with the noise of young people in the pool impossible to sleep ... We tell you to join them in case of problems but no one why not to network and no WiFi to communicate to escape is not serious! Disappointed with my stay
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Alex Camilleri on Google
★ ★ ★ ★ ★ Recomended
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