Futur Car srl

Absolute to AVOID. My car broke down while I was in Telese Terme, I took the car to them and told me that the alternator had to be changed, thus spending 270 euros. To be safe, I took the car to my trusted mechanic and saw that the alternator was not new and not 100% working. I took the car back to them and this time they told me it was the battery regulator. The battery regulator is located inside the alternator and if it had been changed it should not have had any problems. I pay another 80 euros. I go back to my mechanic and this time we see that the alternator has really been changed. I don't recommend it.

The professionalism shown to me when buying my car attests that you are quality professionals. Fully equipped workshop, excellent mechanic, short waiting times and normal prices. The beautiful girls at the reception also offer you coffee. 5 stars are insufficient.❤️❤️❤️

Bad experience. I left the car saying I wanted to be notified of the problem and the expense, I left my number and communicated that I would be at the next bar. After an hour of waiting I get impatient, I go back to the workshop and they tell me that one of their employees had gone to buy the piece (120 € of a reel for Chevrolet cruze which costs 60 € on the internet, so I charge absurd). I got angry because I hadn't been warned and said I wanted the car back without the job. The owner's son then tells me that I would only pay for the diagnostics and not the disassembly (of I don't know what). While I am waiting for the car, the owner asks me what the problem was and tries in every way to get me to "fix the car", he tries to scare me by saying that it was dangerous not to have it fixed, and that in any case I would have to pay 50 euros for diagnostics. and disassembly. I say that those were not the agreements with the son and that once again I had paid € 15 for the diagnosis. I also say that I would have paid € 50 if he had shown me the rate card (which obviously was never shown to me). The owner calls the workshop and I hear him say "do two or three laps and bring it back". I say I wanted her right away without their 2-3 rounds and she only tells me after they had changed the spark plugs .... (But when? In the 10 minutes we were arguing ?! After insisting that I didn't want any work from them? !Bah). They bring me the car and we discuss again, they tell me that the car is now much better, I pay the € 50 (diagnostics + spark plugs) just because I have no more time to waste. The car now no longer has the problem as before so it was enough to change the spark plugs and instead they tried to do me an expensive and unnecessary job without even warning. Bad, be careful. I can prove it all so useless that you try to prove me wrong as you have done with similar reviews.