Fielmann – il tuo ottico

4.8/5 based on 8 reviews

Contact Fielmann – il tuo ottico

Address :

Corso Andrea Palladio, 78, 36100 Vicenza VI, Italy

Phone : 📞 +9
Website : https://www.fielmann.it/it/filiali/vicenza/36100-corso-andrea-palladio-78/
Opening hours :
Monday 9AM–7:30PM
Tuesday 9AM–7:30PM
Wednesday 9AM–7:30PM
Thursday 9AM–7:30PM
Friday 9AM–7:30PM
Saturday 9AM–7:30PM
Sunday Closed
Categories :
City : Vicenza

Corso Andrea Palladio, 78, 36100 Vicenza VI, Italy
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Cristina Dalla Bona on Google

Da quando ha aperto in centro a Vicenza é diventato il mio negozio di fiducia. Ho sempre trovato professionalità e cortesia. Ieri mi sono recata lì per cambiare i miei occhiali. Oltre alla vastissima scelta di modelli, sono stata seguita da Massimiliano e da Monica che hanno saputo consigliarmi al meglio. Molto soddisfatta anche del controllo della vista gratuito con macchinari davvero all'avanguardia. Lo consiglio a tutti.
Since it opened in the center of Vicenza it has become my trusted shop. I have always found professionalism and courtesy. Yesterday I went there to change my glasses. In addition to the vast choice of models, I was followed by Massimiliano and Monica who were able to advise me in the best possible way. Also very satisfied with the free vision check with truly advanced machinery. I recommend it to everybody.
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Andrea Dalla Bona on Google

Oggi sono andato a ritirare i miei nuovi occhiali devo dire che sono estremamente soddisfatto dell'acquisto, come già lo ero stato con i precedenti occhiali. Ho trovato nel sig. Massimiliano cortesia competenza e professionalita' sia nella parte tecnica del controllo visivo con macchinari all'avanguardia, che nel suggerirmi la montatura e le lenti adatte al mio disturbo visivo. Sono stato seguito con professionalità anche dalla signora Monica. Consiglio vivamente questo negozio!
Today I went to collect my new glasses I must say that I am extremely satisfied with the purchase, as I had already been with the previous glasses. I found in Mr. Massimiliano courtesy, competence and professionalism both in the technical part of the visual check with state-of-the-art machinery, and in suggesting the frames and lenses suitable for my visual disturbance. I was also professionally followed by Mrs. Monica. I highly recommend this shop!
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Lamartire Martire on Google

Da che ho scoperto Fielmann non l'ho più lasciato, negozio rifornito di varie montature da vista e da sole. L'assistenza al cliente durante l'acquisto e post vendita é davvero unica. Monica poi é una conferma: competente, professionale e una fantastica personal shopper. Ottimo anche il servizio per l'acquisto di lenti ad contatto. Nel giro di pochi anni sarà la quarta/quinta volta che ritorno anche solo per variare montatura. Qualità molto alta e prezzi super competitivi. Assolutamente consigliato.
Since I discovered Fielmann I have never left him, a shop stocked with various optical frames and sunglasses. Customer assistance during the purchase and after sales is truly unique. Monica then is a confirmation: competent, professional and a fantastic personal shopper. The service for the purchase of contact lenses is also excellent. In a few years it will be the fourth / fifth time that I have come back even just to change the frame. Very high quality and super competitive prices. Absolutely recommended.
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Matteo Girardi on Google

Ottimo negozio di occhiali. Molto attenti al cliente, e un supporto al post-vendita che onestamente non avevo mai visto prima d'ora. Mio figlio più grande con 2 paia di occhiali di Fielmann (principale + scorta) rotti in rapida sequenza, siamo tornati per chiedere un supporto, e nonostante la garanzia scaduta ci hanno sostituito entrambe le montature gratuitamente e sul momento. Devo dire che non ho trovato questa fidelizzazione del cliente da nessun'altra parte (un grazie particolare a Monica). Poi in generale, hanno degli ottimi prezzi: in famiglia siamo in 6 e in 3 portiamo gli occhiali: tutti presi da Fielmann, e una volta scoperto il negozio qualche anno fa non abbiamo più cambiato. Davvero consigliatissimi!
Great eyewear shop. Very attentive to the customer, and an after-sales support that honestly I had never seen before. My eldest son with 2 pairs of Fielmann glasses (main + spare) broken in quick sequence, we came back to ask for support, and despite the expired warranty they replaced both frames for free and on the spot. I must say that I have not found this customer loyalty anywhere else (special thanks to Monica). Then in general, they have excellent prices: there are 6 of us in the family and 3 of us wear glasses: all taken from Fielmann, and once we discovered the shop a few years ago we didn't change any more. Really highly recommended!
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MONTY AL on Google

Excellent service
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Jack Lysaght on Google

Really great experience, both for glasses and contact lenses. Silvia helped me through the process of contact lens fittings and trial period, as well as helping me choose a fantastic new pair of glasses. Good prices, excellent service and a top-notch optician. Thanks!!
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James Spencley on Google

Laura and her crew at Fielmanns could not be more helpful, professional, and personable. I have purchased several glasses there and have always had a great experience. Great follow up service with cleaning and adjusting the fit. I once lost a pair of brand new glasses that I had purchased there and with their own insurance policy, my glasses were replaced for free! All kinds of little deals and discounts.
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Curtis Banks on Google

Outstanding service, selection and prices. I went to three other optical shops before Fielmann. From the moment I entered I could feel the difference. Not only the manner in which I was greeted but the atmosphere in the store. Laura and Elena were exceptional. Both professional, PATIENT, and knowledgeable. As someone with a new prescription, they suggested a variety of options and I didn’t feel rushed. They helped me settle on some wonderful glasses and made a couple of adjustments during the fitting. I had NO idea fitting glasses was so involved. Elena even did a quick test. My experience was superb and I wouldn’t take the time to write this review if I didn’t highly recommend them. As I was ready to depart, Elena noticed a small defect in my sunglasses and adjusted them; quite nice.

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