FERCAM Perugia
3.6/5
★
based on 8 reviews
Contact FERCAM Perugia
Address : | Via del Lavoro, 37, 06083 Bastia Umbra PG, Italy |
Phone : | 📞 +978 |
Website : | http://www.fercam.com/ |
Categories : | |
City : | Bastia Umbra |
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n1ckization on Google
★ ★ ★ ★ ★ Pessimo servizio..il pacco ovviamente in ritardo..chiamo per informazioni ma chiudono senza darmi ne spiegazione e motivazione..incompetenza garantita..
Bad service .. the package obviously late .. we call for information but they close without giving me an explanation and motivation .. incompetence guaranteed ..
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roberta ziarelli on Google
★ ★ ★ ★ ★ Se potevo dare zero stelle le avrei date......
Chi é venuto a consegnare l’ordine ha chiamato per dire che dovevo trovare qualcuno che avrebbe sceso la merce dal camion perché lui non l’avrebbe fatto perché troppo pesante..... Non ha voluto portare il camion vicino al cancello perché doveva fare troppe manovre....
In ultimo quando ha aperto il portellone del camion l’imballaggio della merce era tutto aperto e vari pezzi della casetta di legno (era il pacco che aspettavo) erano tutti sparsi sul pianale del camion....
Una cosa indecente da farli chiudere nell’immediato non so come possano ancora lavorare....
Per quanto mi riguarda spero che nessuno si rivolga a loro meritano solo di chiudere...
If I could give zero stars I would have given them ...
Whoever came to deliver the order called to say that I had to find someone who would get the goods off the truck because he wouldn't do it because it was too heavy ..... He didn't want to bring the truck close to the gate because he had to too many maneuvers ....
Finally, when he opened the door of the truck, the packaging of the goods was completely open and various pieces of the wooden house (it was the package I was expecting) were all scattered on the truck bed ....
An indecent thing to make them shut down immediately I don't know how they can still work ....
As for me I hope that no one turns to them they just deserve to close ...
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a.g.m. trasporti on Google
★ ★ ★ ★ ★ Lenti e magazziniere un po' sgarbato
Slow and a bit rude warehouse worker
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Lorenzo Brondolo on Google
★ ★ ★ ★ ★ Per avere 5 stelle,devono chiudere i buchi nel piazzale.
To get 5 stars, they have to close the holes in the forecourt.
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Alessandra on Google
★ ★ ★ ★ ★ Pessima esperienza! Ho ordinatonun tapis roulan ad una ditta che si affida a loro per i trasporti.Mi era stato detto che la consegna sarebbe stata più lenta perché al piano e che doveva essere affidata ad alma immobiliare , consegna da me richiesta e pagata 80 euro. Il corriere mi citofona e mi dice che devo scendere a prendere il tapis roulant perché la consegna è su strada. Sono scesa e ho fatto presente di aver pagato 80 euro per una consegna al piano. Lui insisteva che non era così. Alla fine dopo varie discussioni ha visto sulla bolla che aveva in mano c'era scritto che doveva consegnare al piano, ma lui era da solo. Ho chiesto se potesse chiamare un collega per farsi aiutare e ha detto di no perché era distante! Praticamente ho dovuto aiutarlo a salire il pacco per un paio di piani perché poi mi stavo facendo male alla schiena e ho rischiato di cadere quindi gli ho detto che non potevo aiutarlo. Ho chiamato il responsabile e mi sono sentita rispondere "senta noi non facciamo consegna al piano per via del covid! " (ripeto la consegna l'ho pagata 80 euro e di questa cosa nessuno mi aveva detto nulla, anzi minera stato detto che la consegna sarebbe stata più lenta a causa del fatto che era al piano! Tra l'altro mi ha detto un attimo controllo e la richiamo e non ho ricevuto chiamata! Sinceramente non mi sembra corretto aver dovuto pagare 80 euro per una consegna al piano e poi aver dovuto fare anche sforzo per aiutare il corriere che poverino poi ha dovuto sollevare da solo il pacco!
Bad experience! I ordered a treadmill from a company that relies on them for transport. I was told that the delivery would be slower because on the floor and that it had to be entrusted to alma immobiliare, delivery requested by me and paid 80 euros. The courier calls me on the intercom and tells me that I have to go down to get the treadmill because the delivery is on the road. I got out and pointed out that I paid 80 euros for a delivery to the floor. He insisted that this was not the case. In the end, after several discussions, he saw on the bill in his hand it said that he had to deliver to the floor, but he was alone. I asked if he could call a colleague for help and he said no because he was far away! I basically had to help him climb the package for a couple of floors because then I was hurting my back and risked falling so I told him I couldn't help him. I called the manager and I was told "listen, we do not deliver to the floor because of the covid!" (I repeat the delivery I paid 80 euros and no one had told me anything about this, indeed I was told that the delivery it would have been slower due to the fact that she was on the floor! Among other things she told me a moment to check and call her back and I did not receive a call! Honestly it does not seem correct to me that I had to pay 80 euros for a delivery to the floor and then have also had to make an effort to help the courier who poor then had to lift the package by himself!
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Jakub Gieros on Google
★ ★ ★ ★ ★ Firma dramat o godzinie 8:00 przejechałem na rozładunek jest 13:00 nikt nie dzwoni, rampy puste
Edit: po 8 godzinach przyszedł i powiedział że mam podjechać pod rampe, na papiery czekałem 1h ludzie w biurze bardzo nie mili. Nie życzę nikomu przyjeżdżać do tej firmy. Najgorsza firma na której byłem !!!! Zeby było można dał bym 0 gwiazdek... Ludzie którzy siedzą w biurze jak by nie widzieli że ktoś przyszedł. Totalne Dno
The drama company drove to unloading at 8:00 am, nobody is calling, the ramp is empty
Edit: after 8 hours he came and said that I should drive up to the ramp, I waited 1 hour for papers, people in the office were very unpleasant. I do not wish anyone to come to this company. Worst company I've been to !!!! If it were possible, I would give 0 stars ... People who sit in the office as if they would not see that someone came. Total Bottom
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Salvo Battaglia on Google
★ ★ ★ ★ ★ Locali vecchi piazzale polveroso e con buche enormi,celeri nel lavoro
Local old dusty square with huge holes, quick to work
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giuseppe giovanni di chiaro on Google
★ ★ ★ ★ ★ Come tutti i luoghi di scarico in ditte grandi c'è da aspettare troppo ma, x il resto okay
Like all unloading places in large companies, you have to wait too long, but for the rest okay
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