Farmacia Ponte Monumentale Snc Di Pastorino Gianni & C.

I will always ask strange things to pharmacies, but usually I never find the first one what I'm looking for. Yes, although they seem small, they have everything and do everything.

Large staff and excellent service. I have been several times, they always have everything even masks and disinfectants. Honest and always the same prices ... good!

Very fair price for a weight medication

I had reserved items for a patient by paying in advance. When I go to collect them they tell me that they have never been booked, they invent after a while that they have given them to me, they even say to do me a favor in searching for the reservation. They tell me to call in the following days, same story, very rude on the phone. Incompetent, unprofessional, UNEDUCATED. Much better than the other pharmacies around. Reply to pharmacy comment: The coupon (I still remember it very well) unfortunately you took it out of my hands when I came to you for the first time and it was number 24. I still remember all the fact because you treated me very badly the second time I came. ..that really what was it? 3 € of product? rather than making me scream on the phone and being treated as a sly / thief, I preferred to reimburse my patient out of my own pocket. I turn to all my fellow Nurses, do not count on this pharmacy that has nothing in stock and the products you book (as I did) do not pay them in advance otherwise they tell you that you have already taken them (as paid for). ALSO when I had previously asked for a STERILE catheter collection bag, they gave me an open bag piled up with others, THEY DON'T KNOW THE CONCEPT OF STERILITY, something that any healthcare professional should be able to recognize, and to my question (rhetoric): but is this sterile? ??‍♀️ The pharmacist: of course she is sterile! Not professional. Stock up in the other pharmacies on Via XX. Much more valid and with serious professionals. Ps. I have worked as a home nurse for a long time and have never had a problem with any pharmacy except this one.

No essential parts were provided for the operation of a rental breast pump by also purchasing a kit. When we tried to make the return (on the same day), the staff made excuses by refusing the return.

Very kind and friendly staff. But 5 stars go above all to Doctor Davide who was very delicate and professional in making a quick swab.

I made an appointment in advance for a Covid test, when I arrived the pharmacy was saturated, however I waited patiently for my turn ... The woman who attended me told me to go back in when the message arrived to print the Green Pass since they Normally they don't print it, you have to download it yourself from the Italian Ministry of Health. But I commented that I myself did not understand that process, and I had also seen that the girl who attended before me who was Italian if they printed it for her ... wait outside the pharmacy until I get the confirmation message ... When I returned When the white-haired man came in, he started yelling at me and telling me that I had to go because they didn't have to print me the Green pass. I tried to explain that I had already talked to the other person who had told me if he did it to me but he kept yelling very aggressively and telling me that I had to go outside and that if he ever felt like doing it I would do all this in a very aggressive way, there came a time when I was afraid for my physical integrity and I began to tax him with my mobile to have proof of his aggressiveness ... I understand that they were saturated with work but it is not my problem if They serve more people than they have the capacity ... I yell at no one else, I have printed many other Green Pass ... I am a single and Latino woman, she saw me vulnerable and wanted to pay for her frustration with me ... what a lack of professionalism and I respect. Obviously I do not recommend it nor will I ever return ... now they are saying that I was the one who did not wait his turn, obviously it is a lie I asked for my appointment two days before I arrived at the agreed time and I waited an hour outside. Inside back to the pharmacy when there were only two people ahead and there was no one else outside waiting. It is very ugly to try to excuse your behavior with lies.

Very kind and professional. I ran a quick cholesterol and blood glucose test.