Empire Cinemas

Nice and modernized, very well organized staff. Big flaw the film I saw was removed by the machinist before I could see possible final special scenes. So I will stay alive with doubt.

I have been going to this cinema for years. Always faithful and never tried anything else. But the amount of misfortune that always happens when I go is amazing. And one, and two, and three, but really, at the tenth time that's enough. Taking nothing away from Gaspare, a very good person whom I respect very much, but the management of the place and the attention to the customer is really quite another thing. And once the monitor is stained and oh well, you report it and laugh about it. And once the video of horrible and pixelated quality, and oh well, let's laugh at it. And once the super low audio "eh we have a speaker problem", it happens. Lights that come on during the movie, you get up and go out to say it, oh well. But I say, ok bad luck, but a good film, since I go to the cinema to fully enjoy it, will I be able to see it? Today the straw that broke the camel's back. Room 4, above the atmos, we heard the film below, never seen such a thing. Useless side speakers, it's like watching a movie on your home TV. Lights that come on during the movie. Final scene, part of the film, the monitor turns off, the audio continues. There can be millions of reasons and justifications, you can be wrong. In restaurants, if something is not right, you try to apologize, to show regret, to make up for it in some way. Here it seems that everything is due. Who wants to come, come. But unfortunately you do not live on income, you also have to keep customers, not let them escape, more attention would be enough. I'm sorry, but after years of absolute trust and patience, it ends here for me. Either you do things well, in all rooms, (offering a suitable service in each room) or you don't. I'm sorry.

I must pay my compliments to the managers of the Empire have been able, in times of COVID, to improve the location which is spectacular, They have always given their best in the choice of films for us to enjoy. I highly recommend a night at the Empire cinema. Full grade 9

Very good clean, quiet, polite management and very courteous parking, large. Only note a bit excessive are the prices of drinks then the rest I recommend it to everyone

Very welcoming, clean and organized. Friendly and easy-going staff, all great. Best cinema in the province of Trapani !!