Cisalfa Sport Monfalcone

Personnel not present and not compliant with the duties they should have towards customers. Perhaps changing manager or deputy would be much better. (very rude)

WRONG DISCOUNTS! Last month they give me a 30% coupon that cannot be combined with other discounts ... maximum discounts of 24 euros This morning, encouraged by the coupon, I go to buy a sweatshirt to my daughter at list price of 59.90 perció g properly discounted. The girl sees a pair of shoes that she likes in a stand where it says "New arrivals" so without asking for clarification for me it is obvious that in a stand in the midst of a thousand others full of discount signs means "the price is full". I ask the price of the shoes for the order 39.90 because it was not exposed and after my daughter tried them I make a quick account and I consider you spend about 99 euros - 24 then 75 euros ... enticed by the discount purchase even if at the moment the child does not need it. I see a nice sweatshirt that I like, I put it aside xk I don't have all the money with me and it's the last one. I go to pay and at the cashier I show the colored card with a 50% discount written on it and a strip of paper is tapped showing the real discount value ... the same salesman almost gets confused, I tell him “look at it discount is at 30% "at that point they give me a whole speech about whether or not I can use the discount; the girls distract me and in the meantime I lose the thread. In the end the discount applies and I spend more than I thought. At the checkout there is a queue I think in the confusion of having done badly the bills, I pay and go out ... check the receipt the shoes are beaten for 50 euros, I ask for gods and tell me that as written on the receipt the discount is not cumulative. By now the purchase has already been made, I don't argue and I'm leaving. Now comes the beauty ... I get home is a pair of similar shoes for the baby were also bought by my husband. I think I change them with the sweatshirt. I go back to the shop I explain L happened, they tell me that I can change, but that whatever I choose I have to consider the full price of the list because I have already used the discount: I realize that at that point if I had changed the shoes with the sweatshirt I would I spent 30% more than what was stated on the card ... Given the morning's inconvenience, I get nervous so I get the urge to buy something else, I ask if I can make a voucher and I am told that the voucher cannot be redeemed. Very well, therefore, I kindly inform you to remove the sweatshirt set aside in my name from the stand because I would not have bought it anymore ... then he politely saluted and left with the shoes. I will certainly never set foot in this shop again.

I was counting on a larger assortment. There were also not many promotions, and the prices were average. Nice service is a plus.

Total disappointment. I bought a pair of shoes for my wife for € 69 yesterday. The cashier proposed me to get to € 70 by purchasing a one-euro envelope to get a 30% discount coupon from the valid list price on footwear. To which, being willing to take shoes on offer at € 139 (but € 180) and making a quick calculation I would have paid € 126 instead of € 139 (price on offer). Once back in the store to buy shoes, I discovered that the maximum possible discount was limited to € 21 (correctly indicated on the receipt but omitted by the cashier when requesting the modality of the discount, and without glasses I see little). In practice the same shoes cost € 139 on offer while € 159 using the infamous 30% discount. A socket for the c..o.

Super professional and very willing to help customers

To say the least kind and super helpful I highly recommend !!!