Capriotti

Bad tour guides, very expensive ....no microphones given not explained well at all...not worth it!

Similar to others’ experience. We were told 10 minutes to get in. We bought our tickets at 12:15 and stood waiting for our tour to start at 12:30. We stood there in the heat until about 12:45, and then set off. It was 13:15 by the time we arrived at the actual museum (12 minutes walk from the Capriotti shop according to google maps). The guide couldn’t have walked any slower and it became clear that he was stalling to collect other groups who had bought tickets in different locations. Then we stood at the museum for a further 20 minutes or so waiting to get headsets etc. The guide brushed off any questions about this by saying the Vatican is a different country. This does not explain why it took over an hour for what should have been a 12 minute walk. And also, the Vatican has been a “different country for a long time now, one would imagine they’d have planned for this. When I questioned the company rep who was running around trying to organise what should be a pretty standard procedure, he said that it’s a 2 hour tour from the time we get in. We had another appointment we had to reschedule as we had been told we’d be finished by 14:30. He also said that it was very busy. Again, the Vatican museum being “very busy” in August is hardly an unforeseen event. When we were in the museum the guide was actually excellent but unfortunately this seems to be another company in Rome who know most of their customers won’t be returning anyway and so don’t really care about their experience. Take the time to find a reputable tour company or else do your own research and get there early.

A group of swindlers, the ticket price is 17 euros for a person,and we paid 27 euros for a person, when we took the ticket, it was written on it only 17 euros

The most beautiful experience in Rome our Guide was so kind even the staff, Thank you Saints Tour ✔️✔️✔️

This is not an official ticket store!!!!! They charge 31 euro per person in place of 17euro. They show you pictures of the f the queue and say that you don’t have to wait. Also lies. Maybe official thieves! Stay away!

This is not a Vatican affiliate or official ticket store. They charge 31€ instead of 17€ with various cheap tricks. @Capriotti, do not bother replying that 'everything was explained to us', because it was not. We were dragged from the entrance by your "helpful" staff and shown FAKE OFFICIAL BADGES. SHAME ON YOU!!!!!!

A wonderful little jewelry shop in the heart of Italy. I went there a couple of years ago and was very impressed with the service. Considering that the shop is located in extremely busy area the staff was great with the individual approach to everyone seeking advice, cracking jokes and trying to help as much people they could. They were kind to present different gold items I enquired and helped to choose the perfect gift. Since then I've been in touch as I liked the quality of the products, and I am happy to see that they are stepping up on a new level considering the worldwide situation and travel restrictions and are very eager to schedule video calls and communicate well via Instagram and WatsApp. Good to see business I like keeping steady in these times, when it's harder than ever! Keep going guys , you rock!

These are scammers. Please don’t buy tickets from them. You can get ticket at the museum entrance for 17£ and these guys charge 31£. The salespeople are scammers