Biesse Spa

Una Esperienza Ricca ed Istruttiva. Una giornata alla Biesse val la pena passarla per toccare con mano cosa vuol dire essere in tutto per tutto una vera Eccellenza del "Made in Italy". Dall'accoglienza all'ingresso ai saluti finali sempre col sorriso e una disponibilità infinita. Bravi davvero e grazie a tutti per la bella esperienza. Le 5 stelle ci stanno tutte anche se un dispenser di brochure e depliant accanto ad ogni macchina in demo sarebbe un tocco in più gradito. Permetterebbe di conoscere meglio il prodotto portandosi via un ricordo delle macchine di interesse viste nella dimostrazione.

No son malejos, pero se puede mejorar. Me colaron a uno y me retrasaron casi tres horas.

Azienda metalmeccanica Leader mondiale nel settore per la costruzione di sistemi e macchinari industriali utili per la lavorazione del legno, vetro, marmo, pietra e materiali compositi. Attualmente il gruppo dà lavoro a oltre quattromila dipendenti, attestandosi come una delle aziende più florida delle Marche. Ottimo esempio di Made in Italy!!!

Azienda lider a livello mondiale ché ha circa quattromila dipendenti questa azienda costruisce macchine con il sistema a catena per la lavorazione e costruzione del legno per quanto riguarda la mobilia dalle cucine alle camere ecc...Questi macchinari vengono esportare in più di 120 paesi al mondo e sono macchine robotizzati che sfociano nel riuscire a fare il prodotto in produzione tutto finito è imballato

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We have many different Biesse machines at Prentice and believe they are equal or superior to there competitors and find it difficult to understand some of the reviews (one star ) this has not been our experience

terrible and bad company, all the experiences we have with italian companies are bottom to bottom, a total disaster but Biesse is bottom bottom, buy a machine yes, buy two and three but you will cry very quickly, they do not have a solved customer service network, and gentlemen dear if you are in production then you all know what service means, it is more important than the product itself, but they don't know or care about it in Biesse, send an inquiry you will never get an answer, contact the service you are in production you will get an answer in 2 months, forced we replace Biesse with HOMAG, NEVER NEVER BIESSE again, you can thank your service KOIMPEX SRL ITALY

We purchased our machine a Rover JFT in January of 2020. It came a month late. That was the first disappointment with this company. We had done our research and chosen this machine specifically because it came with an optional camera ready (Optiscout) and two different knife heads along with the main router spindle. When it arrived it became clear the first day of installation that the installation technician had not been told what machine he was installing. We quickly found out that the technician had never set up the camera system or the knife heads. Not only that he became very upset about this and rather belligerent. IN their defense Biesse did finally remove him from the install and flew out some days later a much more competent technician with experience in running their Optiscout hardware. But the problems didn't end there. we have had nothing but problems with this machine. from their being a software conflict that disabled the automatic greasing to the vacuum bed being grossly under powered to the best one, the Optiscout not working for months. So for two months now we have been fumbling through daily remote technicians logging on to try and fix it with now resolve. When ever I ask to speak with some one about this they refuse to call. so not only have we spent an additional $20k on options that don't work we constantly have the machine taken off line for them to try and fix it which causes even more down time for our regular cutting work. If I had to do this again I would not buy Biesse machine. Their complete lack of customer care and service speaks volumes about this company. its been two months now and it still isn't fixed. We are quickly loosing hope and will start to look into our legal options.