Arredamenti Martinel - 1

4.3/5 β˜… based on 8 reviews

Contact Arredamenti Martinel

Address :

Via Pordenone, 1, 33080 Poincicco PN, Italy

Phone : πŸ“ž +97
Postal code : 33080
Website : http://www.martinel.it/
Categories :
City : Poincicco

Via Pordenone, 1, 33080 Poincicco PN, Italy
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ED G on Google

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If you value costumer service as I do I personally think that I have to warn you to buy here. And I could punish myself not to have read the other comments here who describe the same behaviour in case of a necessary return. Delivery was about 16 weeks instead of 6-7, no preannouncement when they finaly arrived. They simply left the packages in front of the door under sun and rain. No manual enclosed (new furniture?) and they were not willing or able to provide one. They sent some rather selfmade photos later after several complaints which missed the decisive part of construction. I revocated the contract - they try to refuse; I withdraw because of the missing instruction to assemble - they simply ignore, The best thing: They called this a "threat" and refused further communication at all. No sorry, no excuse. They call this support or cooperation (see below), who do they humiliate with this behaviour? Bad service, bad emotions…. There must be better alternatives in Italy I am sure. I must kill myself before I would buy there again.
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Karolis Stolys on Google

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I am very pleased to have bought from Martinel Arredamenti. The girl was helpful and quickly organized everything. Sending from Italy to Lithuania took only a week. I recommend. Best wishes!
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Koen Stox on Google

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Highly recommended. I purchased a dining table and because I’m located in Belgium, everything was arranged online. The people from Arredamenti Martinel were always very responsive: from the first email (price quotation) to the last email (delivery follow up). They have very competitive prices and offer a great service. I'm a satisfied customer.
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Alexander Melnik on Google

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I ordered a number of unites for my living room. Procedure was smooth and straightforward. The delivery to Switzerland was a bit complicated (I mean it was a bit uneasy to agree on date and time), but otherwise all went well, including the delivery itself - was done on agreed date and time. The quality of furniture is very good, I've been using it for 8-9 months already.
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Mathias Darras on Google

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Looking for price-worthy alternatives to local sellers of Italian furniture, I googled and found Arredamenti Martinel. Contact was very professional, so I decided to order three Riva chairs. Price was more than competitive (saved several hundreds € !!), delays 1 month and 1/2 (!) faster than local sellers ! Would definitely recommend, very positive experience !
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Miklos Petravich on Google

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We were looking for a specific bed and found it on a few websites. After careful research we choose Martinel. They were helpful choosing the right materials (some were listed on the manifacturer website, but not the Martinel store). They were responsive while we were eagerly waiting for the bed and delivery was pretty fast once dispatched. I can recommend them and would shop here again.
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Roumiana Ivanova on Google

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I have ordered the Planer diningtable from Cattelan. It came on time and with no further complication. The tabe is beautiful and I am very happy over my order and the service of Martinel Store. Will do it any time again. Thank you so much!
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Darren Stafford on Google

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It's a real pleasure sitting here in my lounge room with the Cassina sofa that I purchased from Arrendamenti Martinel. You will note that I have said with - and that's because I can't sit on it (and I was being a little sarcastic). The sofa was faulty when it arrived, and after 18 months, the replacement piece arrives - no tools, instructions only in Italian (thanks so much Google Translate) and despite our requests for assistance, we have only been met with silence or at best a note acknowledging that there is indeed a problem. So here I sit on the floor writing this review to warn others. Go somewhere else to purchase your items. Somewhere where if there's a problem, they'll deal with it quickly and offer assistance instead of not getting back to you as promised and ignoring you and not replying to calls or messages (and yes Alice - that is indeed you I am referring to, as well as the rest of the team).

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