Acqua & Sapone

It is the place where I shop with great pleasure. Ok for the articles but especially for the staff. They are all smart guys, very kind and friendly, attentive to the customer 10 and praise

Medium-sized store, but despite this it is possible to find all departments inside (detergents, personal care, pet food, perfumery). It is possible to subscribe to a loyalty card (registration through their website and collection at the point of sale) to access discounts and prizes reserved for holders. The shop has free parking reserved for customers.

Clean, furnished and comfortable in the product displays ... The staff perplexes me ... A penny is missing they make me pay a euro ... I ask them for two cents and they tell me that there is rounding ... Now the question is of certainly not principle for the penny ... But the cashier says nonsense. W l Italy

At the beginning I was very impressed by the education and kindness but not by the prices that if you do an accurate research and comparison with other stores you will find the same products at much cheaper prices. But I value the customer service very much and I would have preferred to go anyway there and be treated with education. After that I had a lot of bad experiences and in combination with the prices I will never go again and so I advised all the people I know who already did not want to go there. In Velletri in particular the girls are quite simple but the areas of who is a primary at the hospital are given, above all the managers don't want to help especially if you are in line if they don't care to serve you and if they don't like you they don't remind you of the card, if you have it on your phone then they will tear it from your hands to scan the barcode, when you just keep it in your hands, and several times that I am entitled to some gift due to the amount spent, they didn't want to know to give it to me, and when I asked for the card they told me to download it and it was enough that he didn't want to do it at the moment, not to mention the fact that if you are looking at something on the shelves it is more important for them to fix and clean and then they put themselves in front of you and they take all the time leaving you there to wait for them to finish or like me you just go. Ridiculous. But I imagine that compared to the average of Velletri they will go well given the attitude that is found in the country. I and all my friends and relatives who are 2/4 of Velletri will certainly not be your customers in the future. If you had studied the basics of business management you would know that a negative review spreads much faster than 10 good ones. I expect a very short life at this store. Given that it says not to be a franchise. Even worse. Sincerely

Very well stocked and above all tidy shop. Very affordable prices.

Staff, very kind, always responds to the customer's attention by giving him a hand in finding what he wants to buy. The 4 stars are for the place which unfortunately is small.

Shop full of various products for the home and for the person. Average prices. Friendly and polite staff. Regards.