Dream Yacht Charter

3/5 β˜… based on 5 reviews

Contact Dream Yacht Charter

Address :

Via Nicola Fasano, 31, 80078 Pozzuoli NA, Italy

Phone : πŸ“ž +987
Postal code : 80078
Website : https://www.dreamyachtcharter.com/destination/naples/
Categories :
City : Pozzuoli

Via Nicola Fasano, 31, 80078 Pozzuoli NA, Italy
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Filippo Lodola on Google

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Andreas Goller on Google

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ferdinando romano on Google

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Ottima location per iniziare una crociera, staff preparato alle esigenze del cliente, cortese ed efficiente, esperienza magnifica. Ripeteremo!!
Excellent location to start a cruise, staff prepared to customer needs, courteous and efficient, magnificent experience. We will repeat !!
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stefano961965 on Google

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Seconda esperienza di una vacanza in barca; la prima con questa compagnia. Le tre stelle sono dovute per la gestione a terra esclusivamente nel momento del check in. Ce l'hanno concesso con circa mezz'ora d'anticipo ma questo non giustifica che al momento della presa in visione del natante sotto coperta la barca non era in condizioni di pulizia ottimali. Lo abbiamo segnalato ma alla fine abbiamo ripassato noi un po'il tutto, specie nel settore cucina e bagni. Alcune lenzuola delle cabine non erano pulite e abbiamo chiesto un cambio. Ma il problema principale Γ¨ che ci siamo accorti che i materassi delle cabine di poppa, 4 in tutto, alcuni risultavano umidi altri bagnati. Abbiamo chiesto informazione sul fatto e ci hanno detto che probabilmente sono stati quelli dell'impresa di pulizie che lavando la coperta hanno esagerato facendo entrare acqua da alcune fessurazioni. Infatti gocciolava da alcuni punti della soffitta delle cabine menzionate. A parte qualche proposta inaccettabile alla fine, per dormire, la notte l'abbiamo passata in porto su di un altra barca in attesa che i materassi si asciugassero. In poche parole c'Γ¨ stato poco scrupolo nel check in mentre nel check aut lo sono stati in modo capillare. Va sottolineata la disponibilitΓ  dell'assistente a terra Lucia e il Sig. Giuseppe per la gestione delle problematiche descritte.
Second experience of a sailing holiday; the first with this company. The three stars are due for the management on the ground exclusively at the time of check in. They granted it to us about half an hour in advance but this does not justify the fact that at the time of the inspection of the vessel below deck the boat was not in optimal cleaning conditions. We reported it but in the end we went over everything a bit, especially in the kitchen and bathroom sector. Some of the sheets in the cabins were not clean and we asked for a change. But the main problem is that we noticed that the mattresses in the aft cabins, 4 in all, some were damp, others wet. We asked for information on the fact and they told us that it was probably those of the cleaning company who, by washing the blanket, exaggerated by letting water enter some cracks. In fact it dripped from some points of the attic of the aforementioned cabins. Apart from some unacceptable proposals in the end, to sleep, we spent the night in port on another boat waiting for the mattresses to dry. In a nutshell there was little scruple in the check in while in the check aut they were so widespread. The availability of the ground assistant Lucia and Mr. Giuseppe for the management of the problems described should be emphasized.
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Antti-Jussi Niemi on Google

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Polite service at the base, but after we had left, their behavior became very rude and agressive: They yelled and lied about the condition of the boat and charged us an extra 250 € from the deposit really just for doing the dishes and one dirty set of bedsheets, despite we had paid an end cleaning for the boat. At the end they hanged up the phone twice.

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